Krishna Mohan

Email: ad3r4q@r.postjobfree.com

Contact: +1-541-***-****

Professional Summary:

10+ years of Industry experience as a Business Analyst with a solid understanding of Business Requirements Gathering, and managing the full life-cycle of projects, including planning and analysis, content centralization, and Data Modelling.

Expertise in conducting comprehensive data analysis, market research, and trend identification to inform strategic decision-making and support organizational growth.

Extensive experience in designing and implementing business intelligence solutions, utilizing tools such as Tableau and Power BI to visualize and communicate key insights.

Extensive experience in Agile and Waterfall methodologies, adapting project management approaches to meet the specific needs of each initiative

Proficient in gathering business requirements, conducting GAP analysis, risk assessment, and SWOT analysis to ensure strategic alignment.

Experience with data consolidation, editing, and normalizing rules to ensure data quality and consistency.

Basic understanding of UI/UX Design and Graphic Design principles, enabling collaboration with design teams for user-centered applications

Proficiently use Microsoft Projects for project planning, scheduling, and management.

Strong knowledge of business processes modelling tools like BPMN or Visio.

Proficient in writing complex SQL queries to retrieve, manipulate, and analyse data from relational databases.

In-depth knowledge of Agile methodologies, actively participating in SCRUM sessions, sprint management, and fostering collaboration using JIRA.

Have a comprehensive understanding of business analysis processes, methodologies, and tools.

Expertise in various documents including the Software Requirement Specifications (SRS), including use Cases, Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.

Experience in Automated Clearing House (ACH), Bank Clearing System, Electronic Funds Transfer (EFT), and SWIFT. General understanding of accounting process including general ledger and account reconciliation.

Expertise in data modelling using Erwin, ER Studio, and Power Designer, resulting in optimal database structures for efficient operations.

Technical Skills:

Methodologies

Agile, Waterfall, RUP

Project Management

Microsoft Project, Microsoft Office.

Change Management Tools

Rational Requisite Pro, Clear Quest, Test Director.

Testing Tools:

Rational Enterprise Suite, HP ALM, Test Director.

Database

Oracle, MS SQL Server, MS-Access

Operating Systems

Windows, UNIX

Reporting

SSRS, Tableau, Okta

Data Analysis

Excel, SAS, MS Excel

Data Visualization

Power BI, QlikView, D3.js

Prototyping

Axure RP, Sketch, PowerShell, Unix/Linux Shell Scripting

Stakeholder Management

Communication Skills, Facilitation Techniques

Professional Experience

Client: DoITT, NYC

Role: Sr. Business Analyst March 2022 - Present

Roles and Responsibilities

Collaborate with stakeholders to gather and analyze business requirements for IT projects.

Responsible for creating Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS), Request for Proposals (RFP), and Requirements Traceability Matrix (RTM).

Conduct thorough research and data analysis to identify trends, patterns, and opportunities for process improvement.

Develop detailed business process models and documentation to streamline workflows and enhance efficiency.

Facilitate meetings and workshops to elicit requirements, document decisions, and ensure clear communication among project teams.

Work closely with IT teams to translate business requirements into technical specifications and user stories.

Evaluate existing systems and processes to identify areas for enhancement and recommend solutions.

Create and maintain comprehensive documentation, including functional specifications, use cases, and test plans.

Client: Bitbean, Lakewood, New Jersey Nov 2019 Feb 2022

Role: Sr. Technical Business Analyst

Roles and Responsibilities

Leverage technical expertise to provide guidance and support to the project team, ensuring accurate documentation of technical requirements.

Gathered business requirements through interviews, surveys, and prototyping and worked with the team to identify gaps and defects.

Provide training and support to end-users, ensuring effective adoption and utilization of chatbot solutions.

Monitor and report on key performance indicators, identifying opportunities for improvement.

Stay abreast of industry trends and emerging technologies related to chatbots and digital transformation.

Play a key role in the development and execution of digital transformation strategies.

Participate in the development of business cases for chatbot projects, outlining benefits and ROI.

Client: Jio, Navi Mumbai, Maharashtra Apr July 2017 to October 2019

Role: Business Analyst

Roles and Responsibilities

Work closely with IT teams to ensure seamless integration of new telecom solutions with existing systems.

Collaborate with QA teams to define test scenarios and ensure the quality of telecom solutions.

Implement key performance indicators (KPIs) to monitor and measure the performance of telecom services.

Conduct cost-benefit analyses to assess the financial impact of proposed telecom solutions.

Investigate and resolve issues related to telecom services, ensuring minimal impact on business operations.

Stay informed about industry trends, emerging technologies, and the competitive landscape in the telecommunications sector.

Plan and execute UAT to validate that banking systems meet business requirements.

Generate and present regular reports to management on the performance and status of telecom projects.

Stay informed about industry trends, emerging technologies, and the competitive landscape in the telecommunications sector.

Client: Oneture Technologies, Mumbai, Maharashtra June 2016 to April 2017

Role: Business System Analyst

Roles and Responsibilities

Create detailed functional specifications to guide software development.

Work with both agile and waterfall methodologies, adapting to project needs as necessary.

Maintain clear and open communication with business stakeholders throughout the project lifecycle.

Generated a streamlined process to understand the various steps in the lifecycle and desired functionality of the new system by interacting with users, management, SMEs (Subject Matter Experts), stakeholders, and underwriters.

Developed detailed functional specifications for developers.

Gathered business requirements through interviews, surveys, and prototyping and worked with the team to identify gaps and defects.

Collaborate with developers, designers, and other stakeholders to deliver high-quality software solutions.

Client: Talentica Software, Pune, Maharashtra Aug 2014 to Aug 2016

Business Analyst/Data Analyst

Roles and Responsibilities

Translate business requirements into technical specifications for software development teams.

Create and maintain comprehensive documentation including business requirements documents, use cases, and process flows.

Facilitate communication between business stakeholders and development teams to ensure alignment and understanding of project goals.

Perform gap analysis to identify discrepancies between the current state and the desired future state.

Assist in the development of project plans, timelines, and budgets, ensuring projects are delivered on time and within scope.

Conduct user acceptance testing (UAT) to validate that software solutions meet business requirements.

Analyse data to provide insights and recommendations for business decision-making.

Act as a subject matter expert (SME) in the domain of the software being developed, providing guidance and expertise to both business and technical teams.

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