VICTORIA WYATT

SANFORD, FL

PH: 256-***-**** ad3r13@r.postjobfree.com

CERTIFIED SCRUM MASTER

Agile Principles ● Continuous Process Improvement ● Problem-Solving

EXECUTIVE SUMMARY

Dynamic, results-driven, and hard-working Scrum Master ready to align business needs and focus on continuous process improvement to increase productivity. A proactive team player with strong organizational, communication, collaborative, and team-building skills; able to thrive in a fast-paced competitive environment from start-up.

KEY QUALIFICATIONS

SDLC (Software Development) Project Management PMO Best Practices

Agile KPIs and Metrics Conflict Resolution Communication Management

Product Management Leadership and Team Building Project Planning and Prioritizing

Guidance and Facilitation Database Administration Continuous Delivery/Integration

Stakeholder Management Information Technology (IT) Scrum and Kanban Frameworks

PROFESSIONAL EXPERIENCE

BNYMelon New York, Lake Mary, FL May 2023 - Present

Project Manager/Scrum Master

Facilitated communication between clients and internal departments on status of projects.

Presented status reports of overall projects.

Maintained the Project Portfolio Management to report the health of a project and managed resource hours.

Conducted scrum ceremonies to track and report the status of projects.

Scheduled daily, weekly and monthly meetings in accordance to contract requirements.

JP Morgan Chase, Heathrow, FL

Scrum Master Jan. 2022 – April 2023

Facilitate scrum ceremonies including the daily stand-up, sprint planning, backlog refinement, review, and retrospectives.

Participate in root cause analysis, identify, and remove any impediments/distractions that interfere with the team’s ability to deliver against their commitment.

Coach and mentor team members and stakeholders on Agile principles and practices and foster a culture of continuous improvement.

Handle scope management throughout the agile delivery cycle including the approval of development before release into production.

Work closely with product management to create and maintain a product backlog according to business value.

Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.

Track and communicate teams’ progress using various Agile KPI metrics such as velocity, burn down/up, and cycle time.

Promote collaboration among the team, product owner, and stakeholders, facilitating communication and creating an environment of openness and trust.

Serves as the primary point of contact for assigned projects.

Municipal Court, Huntsville, AL

Project Manager Aug, 2016 – Dec. 2021

Planned, organized, directed, controlled, and evaluated the work of the Municipal Court.

Oversaw the management of the day-to-day administration of the Municipal Court, including a budget, capital projects, courthouse maintenance, personnel, and labor relations.

Facilitated and promoted ongoing research into new approaches and trends and recommended implementation of programs.

Provided training, development, and performance evaluation; ensured accountability for projects.

Established and maintained a working environment conducive to positive morale, quality services, and innovation.

Coordinated programs and activities of the Municipal Court with other City departments, and local and regional agencies.

Assured the financial well-being of the Municipal Court by establishing cost control measures and monitoring all fiscal operations of the court.

Prepared annual budget and justified budget requests and amendments.

Provided information to the Judge, and City Council on strategic planning and accomplishment of city goals and objectives.

Participated in organization-wide strategic planning.

Ensured a consistent approach towards common projects and interests and the cost-effective delivery of services.

Project Coordinator Aug, 2012 – July 2016

Coordinated project activities and ensured all project phases were documented.

Collaborated with internal and external departments to ensure that all projects were completed on time.

Acted as the primary point of contact for the department and was responsible for initiating, planning, executing, controlling, and ultimately closing out projects.

Confirmed requirements which typically include specifications, scopes of work, all related project documentation, and any special projects.

Assisted different Judges in court by conferring with them and/or attorneys on court rulings and procedures.

Received, processed, and filed legal documents (e.g., court dockets, summons, issued warrants, subpoenas, notices, etc., and non-legal reports and trial dockets).

Approved and set bonds on minor misdemeanors where a scheduled fine has been recommended.

INFORMATION TECHNOLOGY EXPERIENCE

Microsoft Office Suite: MS Word, MS Excel, MS PowerPoint, and MS Outlook

Project Management: MS Project, Confluence, JIRA, Miro, Trello, Smart Sheets, Asana, Mural

Other Applications: Slack, Zoom, Webex, Microsoft Teams

CERTIFICATION/EDUCATIONAL EXPERIENCE

Scrum Alliance – Certified Scrum Master (CSM)

Faulkner University – Master of Business, Administration

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