Marharyta Popova

SUMMARY

I easily connect with people and strive to create a warm atmosphere around me. In the role of provision of services, I offer not only professionalism but also bring my energy and positive attitude. My communication skills and commitment to self-improvement will help me effectively perform assigned tasks and exceed customer expectations.

EXPERIENCE

PAPPAROTI UK LTD-Barista/cashier/bun maker

Manchester, United Kingdom

06/2023- 02/2024

Contributed to daily operations, encompassing tasks such as cooking, preparing, and serving a diverse range of bubble tea beverages to customers.

Proficiently performed cashier duties as needed. Maintained store cleanliness to uphold hygiene standards.

Played a key role in stock handling, including periodic stock checks. Executed additional responsibilities as assigned by the Store Manager.

Mala - Barista

Manchester, United Kingdom

06/2023 – 09/2023

●Created innovative coffee cocktails by combining the art of coffee-making with unique mixology elements.

●Provided exceptional customer service, recommending coffee cocktails and ensuring memorable experiences.

●Prepared and served a variety of coffee beverages to consistently high standards.

Manchester Hall - Banquet Waitress

Manchester, United Kingdom

05/2023 – 07/2023

●Seated guests quickly and coordinated timely service to minimise table wait times.

●Delivered quality food and beverage service to over 10-300 guests per shift.

●Stocked and maintained silverware, linens and condiments.

Palace Hotel - Hotel Waitress

Kharkiv, Ukraine

10/2021 -02/2022

●Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.

●Processed cash, credit card and voucher payments using POS terminals.

●Retained knowledge of current menu selections for accurate, reliable customer guidance.

●Answered phones politely and promptly while accurately recording and confirming reservations.

●Prepared and served coffee, espresso drinks and cocktails to provide beverage varieties and options.

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Canada, Calgary

+368-***-****

ad3r0m@r.postjobfree.com

SKILLS

●Flexibility

●Friendly

●Hardworking

●Stress resistance

●Tolerance

●Motivating

●General software knowledge

●(Microsoft O ce..)

●Quick learner

EDUCATION

2024

O.M. Beketov National University of Urban Economy

Kharkiv, Ukraine

Diploma of Higher Education:

Management of hotel, resort and tourist service

LANGUAGES

●Ukrainian

●Russian

●English (Pre Intermediate)

HOBBIES

●Art

●Iraveling

●Sports

●Movie

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