Post Job Free

Resume

Sign in

Customer Service Substitute Teacher

Location:
Lansing, MI
Posted:
February 20, 2024

Contact this candidate

Resume:

Andrè W Honeycutt Esquired; PhD

ad3r00@r.postjobfree.com

OBJECTIVE

To be part of a professional team that will enable me to utilize my leadership, creativity, motivation and people skills. EMPLOYMENT HISTORY

Substitute Teacher: College Park, Ga.

10/2023- present

Counseling, supervising, instructing students, grades 10-12th. Math. Pre calculus, Algebra, Geometry.

English. Liturgical, novels, language.

Adoptions Record Administer-State of Michigan Downtown Lansing, Mi 12/2021--7/2022

Operating with Windows (10), Microsoft Outlook, ACCESS data bases, Excel spreadsheets.

General office equipment (copy machines, desktop microfilm reviewer) Ability to lift and move 30 lb. boxes

Reviewing and organizing hard copy closed records

Uploading documents into ARIMS

Preparing files to be transported

Reviewing records quality and final indexing,

Prepare microfilmed closed records for uploading and indexing into ARIMS. Corporate Entertainment Holding Co Lansing, Mi. 9/2016---Now Owner /CFO / Executive Creative Director / Fashion Designer / ScreenWriter /

C.O.O/ CEO/

Corporate Entertainment Holding Co consists of a recording label, fashion line, consulting firm and a film division. i programmed,designed and created

the D.A.W. that i use to produce my music. The #1 scope of things is my HR or

A&R-which is finding the best quality talent there is to help me create my

visual and audio ART. I use my Psychology education in my Art / Music as well,

which is what sets my creations apart from the others. Atco/Ryder ---Lansing, Mi. --5/2018 - 12/2020--(Temp)--- Assembling/manufacturing GM auto parts, in the Ryder Manufacturing plant. Labor Law Poster Service --(Seasonal/Temp)-- Lansing, Mi. 10/2016 - 5/2018--Customer Service / Sales---Making Outbound calls selling Labor Law

Posters to businesses across the country.

Michigan Enrolls / Maximus / Spherion (Temp)--Lansing, Mi. 08/2016 - 10/2016

Taking inbound calls enrolling those into MiHealth / MediCaid health plans.

Provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology. The Customer Service Agent is responsible for answering incoming customer calls promptly and in accordance with the established call- handling procedures.

Xanterra, Grand Canyon, Arizona

03/2008 - 3/2015- SWITCHBOARD OPERATOR/HOST/ADVANCED RESERVATIONS REP Process calls, respond to alarms, and handles radio communication.

Possesses a good knowledge of all Police 911 and Fire Dept. alarms and the

ability to handle emergency situations calmly and efficiently. Handles radio

traffic effectively and correctly, in compliance with procedures. Acts as an

information source for telephone numbers and extensions, being aware of specific departmental programs, policies, and procedures. Uses a sense of professional discretion when divulging information and activities regarding the

switchboard. Respond to emergency and medical and other problems must type at

least 35wpm, must have knowledge of Microsoft Office suite, especially Excel.

Host/advanced reservations rep. As HOST my duties were to show the guests of

the El Tovar 4star

restaurant to their tables, and handle any customer service requested from the guest. As an advanced reservations rep, I scheduled and made reservations for the EL TOVAR.

Action link, Lansing, MI

12/2006 - 01/2008 SALES

Selling COMCAST services. (Cable/High-Speed Internet/ Digital Voice). Sales

Bank of America, Tampa, Florida

04/2005 - 11/2006 Lead Operations Rep Research and Adjustments Rep III- Sales

Fulfillment team. Serve as the leader for Sales and fulfillment of new online

accounts received through the internet and phone channel for Model platforms. Reports to the Operations Manager. Position leads the team to meet associate, customer, and shareholder goals and supports initiatives and projects that create growth through expanded channel capabilities. Capable of executing operational goals in terms of speed, cost, quality, and risk mitigation while adhering to the Bank of America core values. This position implements and enforces policies that ensure the achievement of all budgetary goals,. Performance management. Forecast/manage staffing levels and capabilities. Involved in projects that continuously improve and reduce variation in the Sales Fulfillment processes. Series' 6; 7; 9; 10; 24 and 63 Licenses acquired.

White Castle, Lansing, MI

02/2002 - 01/2005 asst. general manager

Assist the general manager and direct the activities of the restaurant personnel and perform other duties as directed by the general manager which includes, customer service, training and development, quality control, sanitation, and safety. WLNZ, Lansing, MI

02/2001 - 02/2002 On-Air Personality

Host of the contemporary Jazz slot on 89.7fm, WLNZ. Broadcast current events, sports, news, and weather. As well as playing tunes. Travel 2000, Okemos, MI

08/2000 - 02/2001 Sales Store Manager

Responsible for the entire operation of the store, sales, operational procedures, and profitability of the store. Set standards for performance

and measure results against those standards. Hired and trained employees. Award for units per transaction, 2000.

Dolcis, Lansing, MI

05/1994 - 08/1997 Store Manager

Responsible for the entire operation of a store, sales, operational procedures, and profitability of the store. Set standards for performance

and measure results against those standards, Supervise, trained, recruited,

and evaluate employees. Created strategies to exceed sales goals. Conducted

interviews, and created a fun, positive, and productive work environment. Developed and implemented inventory control processes. Performed payroll and budget duties. Coach employees on performance. Award for inventory control, 1996-1997. 30% increase in sales over last year.

EDUCATION

High School Diploma 1991

Major: College Prep

J.W. Sexton, MI Lansing, Mi

Major: Commercial Art / Fashion Design

Associate’s Degree 1994

Lansing Community College

Major: Human Resources /Law/Esquire

B.A. Degree 2000

Columbia

Major: Finance /

Masters / M.A. 2005

USF Tampa,Fl

Major: Pre-Med / Psychology

PhD / 2006

USF Tampa, Fl

Financial/ Banking Licenses :

Series' 6; 7; 9; 10; 24; 63



Contact this candidate