Elvira Tchuenkam

Summary

Dynamic, hands-on, Agile Scrum Master with experience managing large enterprise software development projects that meet demanding time restraints and exceed all expectations. A Senior Scrum Master with 9 years of expertise in transforming low-performing Scrum Teams into Self-Managed, Empowered, high-performing Scrum Teams by Coaching them on the Scrum Pillars of Transparency, Inspection, and Adaptation. Out-of-the-box thinker who champions innovative technical solutions to address complex client needs and related business problems, ensuring superior outcomes. Sought for cross-functional expertise in Big Data/Hadoop, Business Intelligence, Data Warehousing, Software- as-a-Service, AWS Cloud, and Software Development Lifecycle (SDLC) Management. Known as a superb communicator who builds productive stakeholder relationships while leading diverse teams to exceed all performance expectations. Skills

KPIs

Confluence

Visio

Azure DevOps

AWS

Agile Principles

Cross-Functional Teams

SDLC

Kanban Boards

Continuous Integration

Backlog Refinement

Capacity Planning

Automated Testing

Risk Management

SAFe Values

Jira Admin

Scrum Practices

Agile Transformation

JQL / SQL

Requirement Gathering

Stakeholder Management

PI Planning

Software Delivery Life Cycle

CI/CD

RoadMap

Microsoft Office Suite

Microsoft Projects

Agile Release Train

Experience

SENIOR SCRUM MASTER 01/2022 - Current

Humana Inc

Facilitates Scrum Events (Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective, The Sprint) Acted as an administrator for Jira, configuring user permissions, creating custom dashboards, and providing training to team members to optimize their usage of the platform Facilitated the integration of cloud-based security best practices (e.g., IAM policies, encryption, secure APIs) into Agile workflows, ensuring robust security posture throughout the development lifecycle. Implemented SAFe Framework: Successfully introduced and implemented the SAFe framework within the organization, ensuring alignment of multiple Agile teams to a common set of principles and practices Improved Agile Metrics: Demonstrated significant improvement in key Agile metrics, such as velocity, release predictability, and team performance, through effective coaching and facilitation linkedin.com/in/elvira-maleu

Hockley, TX 77447 470-***-**** ad3qr2@r.postjobfree.com Release Planning: Orchestrated successful PI (Program Increment) planning events, ensuring alignment on the vision, objectives, and priorities across multiple teams

Utilized Visio to design and communicate system architectures, process flows, and visual representations of complex concepts, aiding in team understanding and decision-making during sprint planning and reviews. Proficiently utilized Jira to facilitate Agile project management, overseeing sprint planning, backlog grooming, and task tracking, ensuring adherence to timelines and sprint goals. SENIOR SCRUM MASTER 01/2019 - 01/2022

SAAQ

Implemented continuous integration and continuous deployment (CI/CD) pipelines using AWS tools like CodePipeline and CodeDeploy, streamlining software delivery processes Subject Matter Expert for the company on Agile, SAFe Scrum, Kanban, Lean, XP + Waste Reduction Lead AWS Cloud Migration initiatives for the organization, ensuring smooth transition and minimal disruption to operations

Utilized AWS services (such as ECS2, S3, RDS, Lambda) to optimize system performance, reduce costs and enhance overall efficiency within Agile project timelines

Provided expertise in AWS best practices, guiding development teams on architecture design, deployment strategies, and security measures

Facilitated Inspect and Adapt (I&A) Workshops: Orchestrated I&A workshops at the end of Program Increments to inspect progress, adapt plans, and drive improved performance across ARTs LEAD SCRUM MASTER 01/2017 - 01/2019

Guilaine Hair Distribution

Championed eXtreme Programming (XP) practices within Agile teams, promoting pair programming, test-driven development (TDD), and continuous integration (CI) to improve code quality and responsiveness to changing requirements.

Introduced Behavior-Driven Development (BDD) techniques, collaborating with stakeholders to define clear acceptance criteria, ensuring alignment between business goals and development outcomes. Led Kanban implementation to visualize workflows, manage work in progress (WIP), and optimize team throughput, fostering a continuous flow of value delivery within the Agile framework. Coached Product Owners on Backlog management + prioritization practices to reduce late deliverables Utilized SAFe methodologies in Cross-Functional Collaborations to ensure strategy and execution alignment Coached Development Team on preventing Technical Debt by conducting end-to-end work inspection Used Agile tools like Jira + Azure DevOps to track Scrum Team Progress and Delivery performance SCRUM MASTER 01/2014 - 01/2017

Synovus Bank

Improved Scrum Team Velocity by incorporating Capacity Planning as a component of Sprint Planning Demonstrated Agile Servant Leadership to increase Scrum Team Trust, Satisfaction, and Motivation Coordinated cross-functional teams to implement CI/CD pipelines in cloud environments, utilizing tools like Jenkins, GitLab CI/CD, or GitHub Actions to automate build, test, and deployment processes. Implemented Jira to track Scrum Metrics - Burndown, Burnup + Velocity charts for improved Transparency Mentored teams on cloud-based development practices, conducted workshops, and facilitated knowledge sharing sessions to empower team members with the latest advancements in cloud technologies. Developed and maintained visual diagrams and flowcharts in Visio to illustrate workflows, system integrations, and product roadmaps, enhancing communication and clarity within the Agile framework. Facilitated Test-Driven Development (TDD) adoption, guiding teams to write unit tests before code implementation, resulting in higher-quality software, reduced defects, and improved design. Education and Training

American InterContinental University - Master of Science in Information Technology (MSit) American InterContinental University - Bachelor of Business Administration (BBA) Certifications

Certified SAFe 6 Scrum Master (SSM) Scaled Agile, Inc Professional Scrum Master (PSM I) Scrum.org

Certified SAFe Agilist (SA) Scaled Agile, Inc

Amazon Web Services Cloud Practitioner (AWS) Amazon Languages

English:

Native/ Bilingual

French:

Native/ Bilingual

References

References available upon request.

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