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Los Angeles Customer Service

Location:
Los Angeles, CA
Posted:
February 19, 2024

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Resume:

KARINA DURAN

Seeking a challenging and enriching environment where I can utilize my work experience and have opportunities for advancement.

EDUCATION GPA- 3.16

GED, Los Angeles,Ca — Equivalency Certificate

August 2021

East Los Angeles Community College

College Freshman Full Time Student

September 2021 - present

Major- Forensics pathology, Detective, Fingerprint specialist

Courses completed- AJ 002, AJ 005, AJ 062, AJ 172-173, AJ 428

as well as most general ed classes. I’m currently in my first semester of sophomore year. I’m also planning to transfer to Cal State university when I’m done.

I’m also part of the Administration of Justice club

6413 Bequette Ave

Pico Rivera, CA 90660

323-***-****

ad3qne@r.postjobfree.com

AWARDS

●Scholarship from tay americorps ifoster

●Freshman Forensic poster boards from both 1 and 2 semesters were selected for the CSDIAI conferences

●Honors list

EXPERIENCE

Steppingstone services— Instructional aid

October 2023– February 2024

Maxim healthcare services Los Angeles ca — Instructional aid

August2023–February 2024

Maxim healthcare Los Angeles, CA - instructional aid

August-ongoing 2023

Raisin Canes, Los Angeles, CA — Customer Services Representative

May 2022 - September 2022

Dominos, Los Angeles,CA — Customer Service Representative

October 2021- December 2021

Victoria Secret, Los Angeles,CA — Retail Sales Associate

May 2021- January 2022

Dominos, Pico Rivera,CA— Customer Service Representative

December 2019 - February 2022

Tay Americorps, Los Angeles,CA — iFoster Ambassador March 2019 - December 2019

City Clerk- Election, Los Angeles,CA — Registration Clerk May 2019 - May 2019

CVS, Los Angeles,CA — Sales Associate November 2018 - December 2018

SKILLS

●Working cashier and cook as well

●Fast paced environment

●Worked as a team while being independent

●Attended customers with any problems

●Worked curbside and drive thru

●Prepping food in a fast paced environment

●Work a cash register

●Answering phone calls

●Handling curbside

●Maintaining a clean work space

●Solving problems and finding solutions

●Helping customers

●Doing measurements

●Processing shipment onto the floors

●Doing floor sets overnight

●Working a fast paced environment

●Helping multiple customers at the same time

●Prepping food in a fast paced environment

●Work a cash register

●Answering phone calls

●Handling curbside

●Maintaining a clean work space

●Solving problems and finding solutions

●Trained to provide services to current and former foster/probation youth, 16-20 years of age, at the Boyle Heights Technology YouthSource Center.

●Providing information by answering, screening, and forwarding phone calls.

●Taking detailed messages and scheduling appointments.

●Greeting people entering the center and determining the purpose of their visit.

●Directing or escorting said clients to their specific destinations.

●Providing assistance to community members who are registering to vote.

●Guiding individuals by offering instructions or explaining the voter registration process in a simple and effective manner.

●Evaluate information on applications to verify completeness and accuracy.

●Packed and unpacked items to be stocked on shelves on the sales floor.

●Store items in an orderly and accessible manner on the shelves.

●Assist customers in locating products and services.

LANGUAGES

Bilingual



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