Customer Service Assistant Director

Sarasota, Florida ***** 941-***-**** ***********@*****.***

BRYAN FAIRBROTHER

Over 20 years of home and commercial building repairs, remodels, and maintenance. 30 years experience in customer service.

PROFESSIONAL

SUMMARY

SKILLS ● Plumbing

● Preventive Maintenance

● Financial Management

● Groundskeeping

● Maintenance Scheduling

● roofing maintenance

Health and safety

compliance

●

● Electrical Systems

● Facility Repairs

● Maintenance Planning

● HVAC maintenance

● Hand and power tools

● HVAC Systems

Documentation And

Reporting

●

● Customer Service

● Project Planning

● Plumbing Repairs

● Hiring and Training

Professional and

Courteous

●

● Facility Management

● Cost Control

● Electrical work

● Tile

● Flooring

● Water restoration

● Drywall

● Texture and painting

● Finish carpentry

● Cabinets

●

ASSISTANT DIRECTOR OF MAINTENANCE 11/2023 to Current Aspire Health Partners, Sarasota, FL

OWNER 08/2018 to 10/2023

Fairbrother Home Renovations, Sarasota, FL

Home renovations of all phases.

Ran and budgeted company finances

Customer service

Estimated job costs

Plumbing

WORK HISTORY

● Developed detailed plans based on broad guidance and direction. Implemented energy-saving initiatives that resulted in reduced utility costs without compromising facility functionality or comfort levels.

●

Invigorated team productivity with well-organized schedules that balanced both preventative measures and reactive tasks efficiently.

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Ensured compliance with all local, state, and federal regulations pertaining to facility maintenance by staying current on changing requirements and updating department protocols accordingly.

●

Coordinated with external vendors for specialized services, such as large-scale repairs or equipment installations, ensuring timely completion of projects within budget constraints.

●

Collaborated with other department heads to identify areas for improvement in facility operations and implement necessary changes.

●

Electrical

Carpentry

Flooring

Drywall

Wall tile

Etc

HOME REMODELER 10/2016 to 08/2018

Chris's Custom Carpentry, Sarasota, FL

HVAC INSTALLER 05/2013 to 10/2016

Custom Air, Sarasota, FL

Optimized material usage through careful planning, reducing overall project costs without compromising quality or aesthetics.

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Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.

●

● Assisted in digging, trenching and backfilling trenches and foundations.

● Loaded and unloaded materials onto trucks and trailers. Mentored junior staff members, providing guidance on best practices in home remodeling techniques and processes.

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Performed skilled plumbing, electrical, and HVAC work as needed for comprehensive home remodeling services.

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Increased company revenue through consistent delivery of high-quality home remodeling services, leading to repeat clients and referrals.

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● Installed drywall, siding and other structural components.

● Used variety of hand and power tools to complete tasks.

● Shower Remodels

● Tile

● Flooring

● Etc

Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.

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Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.

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Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.

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Expanded company reach by providing excellent service that led to numerous client referrals for new business opportunities.

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Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.

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● Calibrated equipment to achieve maximum efficiency.

● Assisted in maintenance, repair and installation of ventilation systems. Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.

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Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.

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● Supervised and instructed assistants.

● Installed components to improve HVAC system performance.

● Filled out detailed work orders for each job completed. Sarasota High School, Sarasota, FL

Diploma, General, 04/1998

EDUCATION

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