Wilbert Ford

Ellenwood, GA ***** ad3qj1@r.postjobfree.com 678-***-**** linkedin.com/in/wilbert-ford-92301a239/ NETWORK ADMINISTRATOR

Innovative, analytical, and methodical professional who is an expert in technological solutions and equipped with vast project management experience to understand system requirements and translate them into practical, sustainable solutions.

Strategic thinker with a proven track record of amplifying the overall operational efficiency and productivity by demonstrating in-depth technical analysis and the ability to generate solutions to impact company decisions.

Capitalize skills, education, and graduate projects in networking and database-related concepts to devise enterprise solutions.

Aspiring Network Administrator with a remarkable sense of responsibility, an impeccable work ethic, and an unwavering commitment to further professional growth through constant technical skills/knowledge enrichment. Core Competencies

Firewall Functions (VPN) Radius/LDAP Static Routing MPLS SD-WAN Switches & Routers Responding to Customer Support Requests through Phone Calls Knowledge of Spanning-Tree & Port-Channels Traffic Shaping Information Technology Building Knowledge Base Articles First Call Resolution Customer Service Skills Thinking Outside the Box Professionalism Working to Solve Problems through Collaboration Excellent Work Ethic Ability to Design Detailed Network Drawings VoIP Technical Skills

Cisco, Microsoft Office Suite, DHCP, Routing and Remote Access, DNS, Direct Access, Networking, Active Directory (Word, Excel, PowerPoint, Outlook)

Relevant Skills

Network Administration

Equipped with the ability to maintain computer networks, including installing and configuring computer networks and systems and monitoring computer networks and systems to improve performance. Information Technology

Effectively develop and communicate comprehensive presentations for technical and executive audiences in a clear manner. Capable of commanding the adoption of IT best practices on design, quality, and performance with team members. Project Management

Meticulously plan projects through excellent organizational skills built on unparalleled perceptiveness, practical application of industry best practices, and relentless pursuit for results that surpass challenges and expectations. Education & Professional Development

Cisco Network Specialist/Microsoft Server Infrastructure, Georgia Piedmont Technical College Jan 2022 Computer/Information Technology Administration and Management, Strayer University, Herndon, VA Dec 2021 Associate of Arts, Business Administration, Colorado Christian University, Denver, CO May 2020 Certifications

CompTIA Network+ Certification (Mar 2023) CompTIA A+ Core 1 Certification (IT Certification) (Sep 2022) Cisco Network Specialist Technical Certificate (May 2023)

Professional Experience

OPERATOR II WAREHOUSE ASSOCIATE, Cummins Ellenwood, GA Apr 2019 – Present Facilitate deliverance of in-depth, quality assistance to warehouse operations on a day-to-day basis while upholding consistent alignment with the regulatory procedures, institutional requirements, and safety and sustainability protocols. FIELD TECH, Arch Enterprises Atlanta,GA Nov 2021 – Jun 2022 Played an integral role in maximizing performance and equipment longevity by adjusting machine settings while performing troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components. CLAIM ANALYST, Prime Source Ellenwood, GA May 2015 – Apr 2019 Streamlined and optimized claims operations by reviewing and updating existing claims, conducting thorough property investigations, and monitoring work processes to determine reimbursement eligibility and adjudicated claims. WAREHOUSE LEAD/DAMAGE PREVENTION SPECIALIST, Hhgregg Ellenwood, GA Jan 2011 – May 2017 Wilbert Ford

Ellenwood, GA 30294 ad3qj1@r.postjobfree.com 678-***-**** linkedin.com/in/wilbert-ford-92301a239/ Managed and coordinated all warehouse activities, including supervising staff and maintaining warehouse security to ensure the warehouse ran smoothly and efficiently while adhering to company operational policies and procedures.