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Customer Service Quality Assurance

Location:
Manhattan, NY, 10030
Posted:
February 18, 2024

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Resume:

D

Julian Davis

347-***-****

cushman.ju**@gmail.c

om

New York, New York

10030

SUMMARY

Enthusiastic [Job Title] driven to provide high-quality work. Adept at working quickly without sacrificing results. Ready to bring [Number] years of experience to new position with long-term potential.

Reliable Residential Painter focused on meeting all project deadlines and adhering to budgets. Works closely with designers to produce quality results for every customer. Dedicated to meeting or exceeding customer expectations for all completed jobs. SKILLS

Wall and surface repair

Power and hand tools

Paint mixing

Sprayer use

Customer Service

Paint Sprayer Operation

Color Matching

Wall and Surface Repair

Surface Preparation

Attention to Detail

Problem-Solving

Excellent Communication

Quality Assurance

Manufacturer Application

Specifications

Time Management

Primer Application

Power and Hand Tools

Cost Estimation

EXPERIENCE

Contract Painter

New York, NY

Self-employed/ Aug 2014 to Current

Cleaned and smoothed all surfaces prior to painting. Readied surfaces and surrounding areas for painting with sandpaper, tape and other materials.

Mixed paints and solutions and monitored consistencies. Primed, smoothed and cleaned trim, walls and ceilings to prepare for painting tasks. Cleaned and smoothed surfaces prior to painting.

Performed repairs to defects in walls by patching holes and scrapes prior at project start.

Cleaned and properly stored paint equipment and supplies at end of each workday. Used power and hand tools safely and effectively.

Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes. Applied paints, sealers and solvents to plaster, sheetrock, concrete and wood. Spread undercoats and finish materials using rollers and spray equipment. Smoothed and finished surfaces on walls, trim and cabinetry. Chose correct brushes and materials for jobs and purchased from vendors. Prepared sheetrock, metal and wood surfaces for painting. Sprayed prepared surfaces with specified amounts of primers and finish coatings. Mixed and applied paints, varnishes and sealants to promote lasting finish. Identified surface to be covered and characteristics of finish to properly select roller, power sprayer and right size brush.

Inspected work sites to measure dimensions, lay out work and estimate materials for each job.

Performed series of surface preparation techniques to maximize paint durability. Performed minor plaster repair, blending newly renovated wall surfaces with existing plaster.

Maintained thorough inventory of paint equipment and supplies by checking product levels.

Documented progress and provided estimated completion time for clients. Maintained thorough inventory of paint equipment and supplies by checking product levels daily.

Maintenance Technician /Paint Technicians

Englewood, NJ

THE SHEFFIELD LUXURY APARTMENTS / Apr 2018 to Aug 2022 Operated hand and power tools to complete repairs. Installed new systems, replacement parts and components to maintain proper operation.

Cleared clogged drains and replaced valves, faucets and fixtures. Scheduled preventive maintenance programs to keep equipment in good working condition.

Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.

Read and interpreted equipment and work orders to properly perform required maintenance services.

Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.

Checked electrical components to identify defects and hazards and make necessary adjustments.

Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.

Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.

Disassembled appliances to diagnose problems and facilitate repairs. Replaced wall sockets, ran lines and completed basic carpentry to finish installations. Implemented troubleshooting techniques to resolve issue. Painter Technician

Yonkers, NY

Fresh Coat Painting/ Sep 2018 to May 2020

Primed, smoothed and cleaned trim, walls and ceilings to prepare for painting tasks. Inspected work sites to measure dimensions, lay out work and estimate materials for each job.

Performed repairs to defects in walls by patching holes and scrapes prior at project start.

Set controls on paint application equipment based on verbal orders and direct production specifications.

Mixed paints to achieve precise colors and properties based on order documentation. Verified paint color and properties and corrected issues to meet quality targets. Balanced speed with accuracy to deliver best paint coverage and meet quotas. Cleaned and maintained paint room to avoid color contamination and maintain safety standards.

Conducted trial runs to test parameters and made adjustments prior to full-scale painting.

Operated equipment and made adjustments to settings to achieve proper quality and adherence to requirements.

Handled and disposed of hazardous waste carefully to minimize harm to personnel or environmental habitats.

Used chemicals and solvents to clean equipment after paint applications. Sanded and sealed completed finishes according to precise specifications. Prepared surfaces by removing imperfections, applying rust-resistant undercoats and sealing seams.

Reviewed painting projects to verify highest quality and adherence to organization's strict guidelines.

Monitored equipment to verify proper paint flow, viscosity and coating quality. Reported daily job updates to supervisors, including whether workers had completed tasks on time.

Applied primer, paints, varnishes and lacquers to walls and surfaces. Readied vehicles for painting by removing accessories and masking surfaces with tape or paper to protect from paint.

Maintenance Technician /Paint Technician

New York, NY

504 Manhattan Ave Corporation/ Aug 1999 to Apr 2013 Operated hand and power tools to complete repairs. Installed new systems, replacement parts and components to maintain proper operation.

Cleared clogged drains and replaced valves, faucets and fixtures. Scheduled preventive maintenance programs to keep equipment in good working condition.

Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.

Read and interpreted equipment and work orders to properly perform required maintenance services.

Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.

Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.

Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.

Disassembled appliances to diagnose problems and facilitate repairs. Replaced wall sockets, ran lines and completed basic carpentry to finish installations. Paint Technician

Jackson, MS

Sweeney Paint Company /

Conducted trial runs to test parameters and made adjustments prior to full-scale painting.

Cleaned and maintained paint room to avoid color contamination and maintain safety standards.

Set controls on paint application equipment based on verbal orders and direct production specifications.

Verified paint color and properties and corrected issues to meet quality targets. Balanced speed with accuracy to deliver best paint coverage and meet quotas. Inspected components and maintained painting equipment with regular cleaning and basic repairs.

Mixed paints to achieve precise colors and properties based on order documentation. Handled and disposed of hazardous waste carefully to minimize harm to personnel or environmental habitats.

Used chemicals and solvents to clean equipment after paint applications. Sanded and sealed completed finishes according to precise specifications. Prepared surfaces by removing imperfections, applying rust-resistant undercoats and sealing seams.

Reviewed painting projects to verify highest quality and adherence to organization's strict guidelines.

Applied primer, paints, varnishes and lacquers to walls and surfaces. Readied vehicles for painting by removing accessories and masking surfaces with tape or paper to protect from paint.

EDUCATION AND TRAINING

High School Diploma

Lanier High School May 1988

Jackson, MS

Some College (No Degree): Engineering (Pre-Engineering) Virginia Union University

Richmond, VA



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