Customer Service 1 2

Maria Ureña

Anaheim, CA *****

714-***-****

**********@*****.***

Objective:

To obtain a position that will allow me to use my professional customer service and strong organization skills, while exemplifying my ability to work well with others and efficiently prioritizing tasks.

Education:

Regional Occupational Program (Computer Application Certifications 1&2) - Santa Ana, CA 92704

Work Experience:

Canyon Catering- Anaheim, CA – August 2018 – Current

• Manage the concurring task of assisting customers with their event experience while communicating with staff and the kitchen

• Train new staff on steps of service and team service

• Work closely with management in the evaluation of new hires

• Responsible for floor management with a focus on guest satisfaction while overseeing labor

• Send out daily logistics schedule to all drivers 24 Carrots Catering- Irvine, CA – May 2015 – August 2018

• Make certain all orders are accounted for

• Load, deliver, and setup at multiple locations

• Communicate with team members and customers to execute events of up to 500 people Pacific Patisserie – 2727 S Shannon St, Santa Ana, CA 92707 - July 2012 - May 2014

• Organize and coordinate private events

• Assist with logistics and event management

Skills:

• Computer Proficiency: Microsoft word, Power Point, Excel

• Bilingual: Spanish and English

• Ability to multitask and work at a fast pace

References:

Available upon request