Theressia Taylor

***** * ******** **

Portland, Oregon 97223

503-***-****

ad3qdw@r.postjobfree.com

Seeking a Full-Time Administrative Assistant position with a company where I can utilize my

professional skills and proved an opportunity for growth.

Career Qualification: Microsoft Word 2010-Spreadsheet- Power point 2010-Excel 2010Visual Basic-Multi-line Telephones Office Machines Access-Banner-Email-QuickBooks, BigCommerce, Five 9, Email Microsoft Outlook, Exe

Educatione: Diploma Jefferson High School. Portland, Oregon

Experience:

Terra Staffing 09/2023-02/24

Clerical Assistant Albertsons: Checked in drivers who came into the office to unload there merchandise, procesed their paper work to be unloaded set up appointments for drivers who needed to be seen, answered incoming calls to assist the drive with appointments, filed paper work used exe database to update drivers information. 1498 SE Tech Center PL, Vancouver Washington 98683, Meghan 360-***-****.

Amazon: 08/23-09/23

Warehouse Specialist:Packing and sorting items that customers orded online, inspected items to make sure they were good for delivery.North Portland, Oregon HR telephone number 1-888-***-****.

Gateway Communications:, 07/21-07/2022

Donor Relations Specialist Duties: Answered over 100 calls per day from donors who were able to donate funds to different charities, updated donors pertaining information to send out brochures, took donations with there debit or credit cards. 16805 NE Mason Ct, Portland, Oregon 97203, Supervisor Adam Long, 503-***-****.

Apeature Energetics

Customer Service Representative: Date 07/21-06/2022

Duties: Answered incoming calls from Practitioner’s who called in to place order’s for their patiences natural remedy medications, processed orders threw ship station also packaged orders in warehouse, used quick books to process invoices and build practitioners threw there credit cards. Used BigCommerce to update practitioner’s account information. Supervisor Izabel Weedman, 9069 SE Jansen Rd, Clackamas Oregon 97015, 503-***-****.

Waste Connection

Customer Service Representative: Date, 09/2020-12/2020

Duties: Set up new garbage service for residential and commercial service, informed customers regarding their service placed customers on payment arrangement when they werent able to pay their bills assisted customers on the different garbage bends they needed, was able to process their payments over the phone with debit or credit cards. Supervisor Tamerra Overton 5455 NE 109th ave Portland Oregon 97220, 503-***-****

Gridworks

Member Service Representative: Date 01/2019-11/2019.

Duties: Used scheduling software to produce daily schedules for door-to-door ADA transportation system, which conform to daily production

Critically analyzing daily schedules to improve on-time performance and productivity.

Performing on-going maintenance of customer trip subscriptions. Building and maintaining the system templates for regular trips and daily service.

Document post-day system performance; tracking and reporting of operating performance and parameters.

Maintaining internal recordkeeping systems for location closures, customer data changes, and customer cancellations, Supervisor Angelica 971-***-****,715 SW Morrison St Suite 400, Portland, Oregon 97205.

First Transit

Member Service Representative: Date 09/2018-12/2018

Used scheduling software to produce daily schedules for door-to-door ADA transportation system, which conform to daily production

Critically analyzing daily schedules to improve on-time performance and productivity.

Performing on-going maintenance of customer trip subscriptions. Building and maintaining the system templates for regular trips and daily service.

Document post-day system performance; tracking and reporting of operating performance and parameters.

Maintaining internal recordkeeping systems for location closures, customer data changes, and customer cancellations, Juan,503-***-****,16277 SE 130th Ave, Clackamas Oregon 97015.

Active TeleSource

Customer Service Representative: Date 02/2012- 07/2018

Interact with customers, primarily via telephone, and email regarding customer's

Electric service. Start and stopped service, set customers up on payment arrangement, also set customers up on budget

billing, answered customers questions regarding their electric service, transferred customers who were moving into a

different home. Ran credit checks on customers to make sure they did not have any outstanding debt.

Maintain a high level of confidentiality. Ensure customers receive outstanding service by adhering to and enforcing

customer service programs. Supervisor Sam Bottomely,503-***-****,4099 SE International way Suite 203,Milwaukie Oregon 97222.

Reference Upon Request

Contact this candidate