RHONDA TALBERT WHITERS

Atlanta, GA 404-***-**** ad3q25@r.postjobfree.com

SUMMARY

Accomplished certified information security professional with expertise in developing and implementing robust frameworks. Proven leader in enhancing organizational resilience, mitigating risks, and ensuring compliance with industry standards. Skilled in integrating cutting-edge technologies for streamlined data management and reporting. Notable achievements include significant reductions in security incidents and high-risk exposures. Eager to contribute strategic insights and compliance excellence to a dynamic team.

SKILLS

● Risk Assessment

● Regulatory Compliance Management

● Vulnerability Management

● Regulatory Compliance

● NIST

● Compliance Audits

● Cybersecurity Governance Best Practices

● Internal Controls

● Incident Response

● Gap analysis

● Audit Management

● System Management

● ISO 27001

● Security Operations Center (SOC) Processes

EXPERIENCE

Information Technology Security Consultant May 2022 to Present MCG & Associates c/o Delta Air Lines, Remote

● Collaborated with internal and customer stakeholders to lead consensus on complex technical solutions while ensuring compliance with GRC standards.

● Debugged and fixed Systems Engineering issues, including generating systems and software requirements with a focus on risk mitigation.

● Conducted business analysis, defining system needs with customers and stakeholders, and ensuring alignment with regulatory requirements.

● Triage production issues through code analysis, SQL queries, and stored procedures, ensuring compliance with security protocols.

● Served as the Subject Matter Expert (SME), identifying problem areas and providing solutions for effective risk management and compliance.

● Assist in developing and maintaining GRC frameworks to enhance governance and risk management.

● Participate in risk assessments to identify potential threats and vulnerabilities.

● Collaborate with cross-functional teams on policy development aligned with regulatory requirements.

● Aid in monitoring compliance and preparing reports for senior management.

● Assist and provide guidance on GRC matters to stakeholders. Application Support Engineer April 2021 to May 2022 Boeing - Remote

● Provided processes, infrastructure, and resources for effective responses to user or system-generated requests while adhering to GRC standards.

● Reviewed, analyzed, diagnosed, resolved, or escalated trouble issues, ensuring compliance with regulatory requirements.

● Steered infrastructure, shared services, and application support services projects valued at $3B while maintaining adherence to GRC protocols.

● Acted as a trusted SME for incident resolution, DR recovery planning, and root cause analysis, ensuring compliance with cybersecurity standards.

● Monitored systems and software to identify and resolve network issues within SLA timelines, with a focus on maintaining security posture.

Senior Application Implementation Administrator February 2015 - March 2022 Ricoh Americas Corporation - Remote

● Guided administrative users on implementation best practices, configuring enterprise applications while ensuring compliance with GRC frameworks.

● Deployed applications to multiple print servers, managing workflows, and data requirements with a focus on regulatory compliance.

● Resolved complex customer technical issues, ensuring seamless transitions for clients while maintaining compliance with security standards.

● Conducted on-site client visits, and created, and maintained platform documentation, aligning with GRC standards.

● Trained users in applications, achieving a 96% satisfaction rating as a customer service representative with a strong emphasis on security protocols.

Application Implementation Specialist February 2014 – July 2015 WellStar Health Systems - Remote

● Led planning, development, and implementation of systems upgrades for proprietary enterprise applications.

● Coordinated and verified new platform releases and proposed solutions to application issues.

● Trained users on applications and engaged with clients to determine testing and test cases.

● Addressed client application issues, recognized for outstanding performance with promotions. EDUCATION AND TRAINING

MSC. Information Systems

American Intercontinental University Atlanta, GA

BSc. Computer Information Systems

DeVry University Atlanta, GA

CERTIFICATIONS

● CompTIA Net+

● CompTIA Security+

● ServiceNow Certified System Administrator (CSA), TechBridge, Jun 2023

● Certified SAFe® 5 Scrum Master, Scaled Agile, Jan 2023

● ITLI, ITILv 3 Foundation, Jan 2018

TECHNICAL PROFICIENCIES

● Databases: SQL Management Studio, SQL Express, SQL Server, Oracle, Access, DB2

● Technical Analyzer Tools: Wireshark, Telnet, Event Viewer, Command Line Tools

● Programming Languages: SQL Plus/PL SQL, HTML, JAVA, ASP

● LAN/WAN Technologies: Win Server, Active Directory, VPN, Firewall

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