CAROLYN I. SMITH

**** *********** ****** ***. ** Charlotte, NC 28217 704-***-****

ad3q0x@r.postjobfree.com

EXPERIENCE

June 2023 - Current

SUNSTATES SECURITY, CHARLOTTE NC, (Securing a High-Rise Office Space up to 35 floors) Observing cameras, visitor desk approvals, scanning visitors to certain locked floors, checking doors, touring tenant's offices nightly, garage checks. Scanning points through bldg. with the Light-house app. Total data entry report entered, Daily/ Night. Total team player.

APRIL 2023 - JUNE 2023

MEDUIT, CHARLOTTE NC, Billing Representative (CALL CENTER) Heavy calls, utilized an automatic dialer to answer phones. Assisting customers as they called to pay their Hospital and Doctors Bills. Assisted with receptionist duties, as calls came through, all for two hospitals for Conway, SC and Myrtle Beach, SC.

AUGUST 2022 - DECEMBER 2022 (Enrollment Season)

TRANZACT INSURANCE, CHARLOTTE NC, (Accident& Health, Medicare) Worked at Tranzact as Licensed Agent. Utilized an automatic dialer to answer phones. A Leader in Medicare Healthcare Sales. Enrolled Medicare Recipients on a daily basis in Medicare Health Plans. Heavy data entry.

AUGUST 2012 - NOVEMBER 2021

ATRIUM HEALTH, CHARLOTTE NC, served as an integral member of the healthcare team, Acting as a liaison between the patient, family, visitor, hospital, and medical staff. Provided guests with necessary patient information for visitation. Verified registration, escort patients and visitors to appointments or patient room for visitation. Valued team player.

SEPTEMBER 2011 - JANUARY 2012

AEROTEK AGENCY (TEMP) CHARLOTTE NC, provided customer service with a smile, handled high volume calls talking with Doctors, RNs, Pharmacy personnel, and other medical staff. Provided quality responses about Cancer Drugs being allocated by physicians for their patient’s treatment.

MAY 1998 - FEBRUARY 2009

LITTLE DIVERSIFIED ARCHITECTURAL CONSULTING, CHARLOTTE NC, Administrative Assistant. Total Administrative support, scheduled team meetings, assist others in completing daily tasks, updated data weekly for shop drawings on a spreadsheet, and assisted where needed in other areas of the firm. A valued team player.

APRIL 1996 – MAY 1998

CAROLINAS MEDICAL CENTER TEMP POOL, CHARLOTTE NC,

Fast paced environment, data entry on all incoming pharmacy patients, extensive bookkeeping, taking incoming calls, cross trained and assisting with other clerical duties.

EDUCATION

JUNE 1981

DIPLOMA, HARDING HIGH SCHOOL, CHARLOTTE NC

CPCC, New Horizons Computer Learning, Little University, CHARLOTTE NC

AVAILABLE IMMEDIATELY