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Support Specialist Technical

Location:
Charlottetown, PE, Canada
Posted:
February 19, 2024

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Resume:

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Suman

Bajwa

Professional Summary

To be a part of an organization where I can professionally grow and motivated to go extra mile to make positive contributions to company. I am dedicated professional with demonstrated strengths in time management and trend tracking. Good at troubleshooting problems and building successful solutions. I have excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Experience

IOS Solutions Montreal, Quebec

May 2022 - Current

Technical Support Specialist

Traced root causes of malfunctions in hardware and software.

Handled top-tier and complex cases involving wide-ranging networking, desktop and mobile technical knowledge.

Elite Education and Visa Services Melbourne

March 2020 - February 2021

Recruiter Specialist

Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.

Hired employees and initiated new hire paperwork process

Advocated for staff members, helping to identify and resolve conflicts. Bajwa Metal and Mill Store Gadarpur, Uttarakhand March 2019 - December 2019

Technical Assistant

Maintained and administered current vendor, supplier and customer accounts.

Supported office staff, handling incoming calls, packages and guests.

Managed technical validations and approvals for online portal. Divine International School

January 2015 - July 2016

Computer Teacher

Delivered instruction on critical and computational thinking, digital citizenship and technology literacy.

Promoted students' technological development, regularly assessing progress with material and adapting strategies.

Montreal, QC H3G0G9

514-***-****

ad3q07@r.postjobfree.com

Skills

Technical troubleshooting

Team leadership

Database management

SQL

Tech-savvy

Network optimization

Linux

Education

Master of Engineering -

Information System Security

August 2023

Concordia University, Montreal,

Canada

MBA - Analytical Extension

December 2021

Kaplan Business School, Melbourne,

Australia

Certifications

CompTIA Security +

Microsoft Certified: Azure

Fundamentals Microsoft

Microsoft Certified: Azure

Administrator Associate

Accomplishments

Ms Excel, Powerpoint, TABLEAU

SOFTWARE, MYSQL, Python,

Docker, Microsoft Office 365

Worked with many tools such as

Firewall, Wireshark, Frida, Burp

Suite and many more



Contact this candidate