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Suman
Bajwa
Professional Summary
To be a part of an organization where I can professionally grow and motivated to go extra mile to make positive contributions to company. I am dedicated professional with demonstrated strengths in time management and trend tracking. Good at troubleshooting problems and building successful solutions. I have excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Experience
IOS Solutions Montreal, Quebec
May 2022 - Current
Technical Support Specialist
Traced root causes of malfunctions in hardware and software.
Handled top-tier and complex cases involving wide-ranging networking, desktop and mobile technical knowledge.
Elite Education and Visa Services Melbourne
March 2020 - February 2021
Recruiter Specialist
Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
Hired employees and initiated new hire paperwork process
Advocated for staff members, helping to identify and resolve conflicts. Bajwa Metal and Mill Store Gadarpur, Uttarakhand March 2019 - December 2019
Technical Assistant
Maintained and administered current vendor, supplier and customer accounts.
Supported office staff, handling incoming calls, packages and guests.
Managed technical validations and approvals for online portal. Divine International School
January 2015 - July 2016
Computer Teacher
Delivered instruction on critical and computational thinking, digital citizenship and technology literacy.
Promoted students' technological development, regularly assessing progress with material and adapting strategies.
Montreal, QC H3G0G9
ad3q07@r.postjobfree.com
Skills
Technical troubleshooting
Team leadership
Database management
SQL
Tech-savvy
Network optimization
Linux
Education
Master of Engineering -
Information System Security
August 2023
Concordia University, Montreal,
Canada
MBA - Analytical Extension
December 2021
Kaplan Business School, Melbourne,
Australia
Certifications
CompTIA Security +
Microsoft Certified: Azure
Fundamentals Microsoft
Microsoft Certified: Azure
Administrator Associate
Accomplishments
Ms Excel, Powerpoint, TABLEAU
SOFTWARE, MYSQL, Python,
Docker, Microsoft Office 365
Worked with many tools such as
Firewall, Wireshark, Frida, Burp
Suite and many more