VLADIMIR FRANCOIS
Murrieta CA 92591
646-***-**** ********.**********@*****.***
OBJECTIVE
Dynamic professional experienced in customer service and technical roles. Strong ability to troubleshoot, multitask, and maintain keen attention to detail. Proficient communicator with a commitment to fostering positive relationships and delivering high-quality technical solutions. Experienced in a range of environments, from heavy traffic and adverse weather to high-energy systems.
E D U C A T I O N — E XPERIENCE
Associate Degree:
Criminal Justice
SBI Campus, Melville, NY
August 2011
K E Y S K I L L S
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System integration,
installation, and
configuration
Diagnostics and
systematic troubleshooting
Customer service and
relationship management
Leadership and team
management
Proficient in Microsoft
Office Suite (Word, Excel,
PowerPoint)
Fluency: Haitian Creole
and English;
Conversational in Spanish
August 2022 - July 2023
Cable Technician • Optimum / Midguardian
November 2019 - December 2020
Dietary/Transport Associate • Northwell Health
June 2015/ March 2016
Server/Bartender/Salesclerk • Buffalo Wild Wings
Ensured excellent customer service and precision in installation tasks. Conducted in-home installations, from cable lines to device provisioning.
Managed tool and equipment usage efficiently, ensuring safety and customer satisfaction. Managed transport and delivery of goods to patients and staff.
Consistently engaged with medical professionals, ensuring clear communication and top-tier service. Cold-called businesses, organized files, and developed business plans for potential loan seekers.
Drafted and finalized legal documents, ensuring accuracy and compliance.
Delivered top-notch customer service across various establishments.
Managed inventory, staff delegation, and ensured a satisfactory dining experience for guests.
R E F E R E N C E S
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CERTIFICATIONS
Available upon request.
Food Handler Certificate
Driver's License
Security License
Broadband, Fiber Optic, Telecommunications