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Account Executive, project oversight, client relations

Location:
Los Angeles, CA
Salary:
$175000
Posted:
February 18, 2024

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Resume:

WEE LING WONG, PH.D.

*** ***** **** *****, ******, CA 91010 626-***-**** ad3pt5@r.postjobfree.com

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SUMMARY OF QUALIFICATIONS

Driven, solution-oriented leader with over 15 years of professional experience providing strategic direction, organizational oversight, program management, and professional development services for academic sites and pharmaceutical companies PROFESSIONAL EXPERIENCE

Insyght Interactive, Inc. www.Insyght.com Los Angeles, CA 2022 – Present Account Executive, Oncology Clients June 2022 – Present

− Serve as the primary client contact for key accounts, including different departments and brands within Janssen Oncology

− Oversee the strategic design and execution of live/virtual events with thought leaders and practicing healthcare providers

− Manage all details on steering committees, advisory board meetings, focus groups, and speaker programs

− Supervise staff to ensure adherence to company and industry standards, especially regarding regulatory and compliance rules

− Develop and monitor project-specific and client budgets, including open payment reporting and compliance adherence

− Participate in business development activities, including pitch presentations, RFP responses, and industry networking efforts

− Identify, pilot test, and integrate new digital solutions to best meet client needs and objectives City of Hope Beckman Research Institute www.cityofhope.org Duarte, CA 2020 – 2021 Director, Mentorship Program November 2020 – May 2021

− Oversaw the design, implementation, and day-to-day management of the Office of Mentorship which provides professional development and support services to faculty and staff, including doctors, researchers, and students

− Identified and established key factors impacting outcomes for individuals, departments, and the overall institution Keck Medicine of USC www.keckmedicine.org Los Angeles, CA 2014 – 2019 Director, International Programs and USC TeleCARE Program June 2015 – November 2019

− Provided strategic guidance on how to establish, enhance, and grow the global telemedicine program through leveraging various digital platforms and integrating new service offerings

− Managed the program’s $1 million annual operating budget and created new revenue streams netting $1.5 million by incorporating clinical consulting and remote second opinions

− Established 29 global partnerships in 13 countries to support clinical research activities and publications

− Co-led multiple business development efforts to secure 6 new international insurance contracts and increasing the program’s footprint in China and Latin America

− Designed new SOPs, workflows, and evaluation tools to improve program efficiency and the end user experience

− Initiated and oversaw the integration of Flywire for facilitating effective global payments and transactions

− Authored and presented annual and quarterly reports for various executive leadership teams Project Manager, International Programs and USC TeleCARE Program June 2014 – June 2015

− Conducted an enterprise-wide needs assessment for telemedicine and second opinion services

− Drove process improvements in care planning and support which reduced patient waits from 1 week to 24-hours

− Analyzed and presented data (e.g., financial reports, service activity, and patient volume) to executive leadership Project Manager, Clinical & Translational Science Institute (KSOM) February 2014 – June 2014

− Assessed vendor proposals and facilitated site visits and demonstration presentations during the selection process

− Created formal rubrics to objectively evaluate vendors during the RFP process REFERENCES AVAILABLE UPON REQUEST

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PROFESSIONAL EXPERIENCE (CONT.)

University of Southern California www.usc.edu Los Angeles, CA 1994 – 2007 Research Assistant Professor, Department of Biomedical Engineering January 1999 – December 2007

− Led undergraduate courses in neuroengineering, biosystems, medical devices, and bioimaging

− Participated in university-wide and department committees to raise program awareness and student/faculty interest

− Piloted a novel advanced course which was added to the curriculum and generated new tuition revenue Principal Investigator, Integrated Media Systems Center August 1996 – December 2007

− Secured funding from government and private foundations through grant and business development efforts

− Developed and assessed applications for research related to the use of technology in education

− Managed a 15-person research team comprised of staff, graduate students, and undergraduate students

− Oversaw many interdisciplinary projects involving engineering, computer science, communications, and psychology

− Authored multiple pieces published in peer-reviewed journals and presented at scientific conferences Post-Doctoral Fellow, Department of Molecular Biology June 1994 – August 1996

− Supervised and mentored a team of undergraduate and graduate research students

− Managed daily laboratory operations and provided oversight for safety protocols and laboratory procedures

− Conducted research on ribosomal RNA transcriptional activity in early development in Drosophila melanogaster PUBLICATIONS & PATENTS

− Wong WL (Inventor). Patent # 8250073. Systems and techniques to prepare and present content. USC. August 21, 2023.

− Ritterfeld U, Shen, C, Wang H, Nocera L, and Wong WL (2009). Multimodality and Interactivity: Connecting Properties of Serious Games with Educational Outcomes. Cyberpsychology & Behavior: The Impact of the Internet, Multimedia and Virtual Reality on Behavior and Society. 12. 691-7. 10.1089/cpb.2009.0099.

− Marsh T, Wong WL, Carriazo E, Nocera L, Yang K, Varma A, Yoon H, Huang, Y, Kyriakakis C, Shahabi C. (2008). User Experiences and Lessons Learned from Developing and Implementing an Immersive Game for the Science Classroom.

− Wong WL, Shen C, Nocera L, Carriazo E, Tang F, Bugga S, Narayanan H, Wang H, Ritterfeld U. (2007). Serious video game effectiveness. Proceedings of the International Conference on Advances in Computer Entertainment Technology, ACE 2007, Salzburg, Austria, June 13-15, 2007. 203. 49-55. 10.1145/1255047.1255057.

− Wong WL. (2007). Why Engineering Biology Matters.

− Marsh T, Yang K, Shahabi C, Wong WL, Nocera L, Carriazo E, Varma A, Yoon H, Kyriakakis C. (2005). Automating the detection of breaks in continuous user experience with computer games. 1629-1632. 10.1145/1056808.1056983. EDUCATION

Ph.D., Molecular Biology University of Southern California www.usc.edu Los Angeles, CA 1995

− Thesis: “Early rRNA Transcriptional Events in Drosophila Melanogaster”

− Management Development Certificate, Marshall School of Business, 1995 B.S., Biochemistry Occidental College www.oxy.edu Los Angeles, CA 1987

− Honors Thesis “Kinetics of erythrocyte glucose-6-phosphate dehydrogenase”

− Women’s Basketball Team, NCAA Division III, 1983 – 1987

− Captain SCIAC Conference Honors, All-American Honors, 1986 – 1987



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