JULIEANNA ZAVALA

ad3pqf@r.postjobfree.com 408-***-**** Tracy, CA 95304

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Data Management

Payroll Administration

Customer Service

Problem-Solving

Food Storage

Safe Food Handling

Guest Services

Cash Handling

Product Knowledge

Call Management

Coordination

Microsoft Excel

Documentation Preparation

Document Scanning

Customer Needs Assessment

Store Organization

Customer Assistance

Administrative Assistant Intern Santa Clara County Intern & Earn - San Jose, CA 08/2023 - 01/2024 Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies. Scanned documents into digital format for easy storage and retrieval when needed. Provided administrative support to the executive team in a timely manner. Answered phone calls from customers regarding inquiries about services offered by the company. Updated contact lists with current employee information on a regular basis. Created spreadsheets in Microsoft Excel for record-keeping and reporting. Tracked and submitted employee timesheets to prepare for payroll processing. Ensured efficient operation of office equipment such as printers, copiers and fax machines. Intern Catering Line Santa Clara County Intern & Earn - San Jose, CA 06/2023 - 07/2023 Cleaned and sanitized utensils, dishes or silverware. Assisted caterers with food distribution by organizing food products and plating items. Observed food safety and sanitation protocols to reduce germ spread. Supported chefs in managing food preparation to achieve precise plating and presentation. Team Member Target - San Jose, CA 10/2021 - 09/2022 Organized store by returning merchandise to proper areas and restocked displays. Greeted customers and provided excellent customer service. Performed inventory checks regularly to ensure accuracy of stock levels. Answered store and merchandise questions and led customers to wanted items. Watched for and recognized security risks and thefts to prevent or handle situations. Created displays that highlighted featured items or seasonal trends. Folded and hung clothing items according to store standards. Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items. Summary

Skills

Experience

Scanned items and checked pricing on cash register for accuracy. Organized promotional displays or arrange merchandise on counters or tables to promote sales. Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Assisted customers over the phone regarding store operations, product information and order placement. Counted and balanced cashier drawers.

Worked closely with front-end staff to assist customers. Arranged merchandise for display to highlight new styles, attract customers, and enhance sales. Clerical Intern Santa Clara County Intern & Earn - San Jose, CA 05/2021 - 06/2021 Entered data into computer systems to update records accurately. Checked office supply levels, anticipated needs and placed orders for appropriate stock levels. Opened, sorted and routed incoming mail and prepared outgoing mail. Crew Member McDonald's - CA 03/2021 - 05/2021

Assisted patrons in making menu selections.

Performed cashier duties such as taking orders, collecting payments and providing change. Kept restaurant lobby, front counter and restrooms neat and clean throughout shift. Assembled and served meals according to specific guest requirements. Stocked shelves and cases with new or transferred items. Resolved customer complaints in a professional manner. Processed takeout orders quickly to ensure timely delivery of meals. Scrubbed and polished counters to remove debris and food. Silver Creek High School San Jose, CA 05/2023

High School Diploma

Graduated 1 month early

Education and Training