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Customer Service General Manager

Location:
Taftville, CT
Posted:
February 17, 2024

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Resume:

Resume of Qualifications

Dibu Wolde

** **** ***** **. **** Hampton, CT 06424

Email: ad3poc@r.postjobfree.com

Telephone: 860-***-****

Diligent Team Player Offering Extensive Administrative & Customer Service Experiences.

PROFILE

Well-organized and proficient at multitasking and prioritizing, Detail-oriented, accurate and focused. Highly effective communication skills, verbal and written. outstanding customer service aptitude. Excellent interpersonal skills having deal with a broad diversity of populations. Easily establish rapport and trust. Troubleshooter adept at identifying problems and implementing solutions. Computer A+ Certified professional, include Word, Excel and internet savvy.

CORE SKILLS

Office Management Office Support Customer Service

Word Processing Order Processing Supervising

Marketing Editing and proofreading Research

Event Planning Bilingual Spanish Knowledgeable of

French and German

EDUCATION

Webster University, Denver, Colorado. Center for Professional Development.

Master’s in business management.

American National University, Bachelor of Science in Business Administration. 1994.

Honor Award-United State Peace Corps in Bolivia. 2001.

EMPLOYMENT HISTORY.

Wolde Trade LLC : Independent Translator and Interpreter.

Self-Starter with strong customer service skills and the ability to translate and interpret foreign languages professionally. 2019 to Present.

SSC Inc: Security company, Served as a Supervisor. Used skills in Management and providing instruction for better services. Fully autonomous and kept associate informed as needed. 2018 to 2019.

Girard, LLC – Hartford, CT: General Manager. 2008 to 2018

Property Manager Position. Performed Multi-Tasking, such as, hiring and firing, leasing, accounting, customer service, vendors handling maintenances coordinating and follow housing authority’s regulation.

ENBS TV – Washington, DC – General Manager November 2003 to December 2008. Managed and Coordinated community-based television programming. Used skills in broadcasting reviewing applications, conducted on-site interviews, hiring and performance reviews. lighting, directing, editing and managing control room. Mobilized resources to accomplish goals.

Wolde’s Ethiopian Restaurant: President – 2001 to 2003.Established and maintained effective working relationship with employees and oversaw sales, inventory control, handling vendors, customer service, quality food presentations, and administration.

VOLUNTARY SERVICE

United States Peace Corps

111 20th Street, Washington, DC 20526

Business classes Instructor, and Micro-Enterprise Developer. Bolivia 1999 to 2001



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