Customer Service Call Center
Resume:
Jacquetta A. Thurman(Jae)
************@*****.***
Customer Service professional with over 15 years of diversified customer service skills . Call center, sales, office and healthcare experience. Responding to all incoming calls in a high volume call center environment, Excellent written and oral communication skills, works well independently or as a team, Ability to multi-task and is detail oriented as well as very easy to adapt.
HOPE HOME HEALTH CARE- 11/01/21 current
Assist with any kind of home care clients are in need of such as scheduling dr appointments, rides to grocery store and and other errands, keeping home clean and handling all of their bills and finances
STATE TO STATE LOGISTICS
JAN 2021/Current (Temp)
Cold calling,doing contracts,booking appointments, dispatching APARTMENT STAFFING
Sept 2015- Nov 2017 (temp)
Assisted prospects in finding a home suitable for one Focused on current residents and made sure to keep them satisfied along with meeting a monthly quota to obtain a full and well-kept property.Completed bookkeeping, rent roll, posting rent and renewals
worked for Courts of Bedford, Springmist Apartments Fort Worth and Misty Hollow just to name a few
Loan Advisor- DriveTime Fort Worth TX
May 2016- July 2018
Assisting customers with their auto loans
Payment Processing
Customer Service
Collections
Data Entry
Scheduling payment arrangements and setting up automatic drafts Making modifications to auto loan if/when necessary MORE WORK HISTORY UPON REQUEST
High School Diploma
Lamar High School Arlington TX
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