Operations Manager Warehouse
Resume:
EDUCATION
KRS Computer and Business
School
Completed coursework
towards Business
Management
SKILLS
CERTIFICATIONS
Warehouse Operations Manager
PROFESSIONAL SUMMARY
Seasoned Operations Manager with a proven track record at Ultralox, adept in logistics oversight and inventory management. Excelled in driving continuous improvements using Kaizen and 5Y techniques, achieving a 26% throughput increase. Skilled in Microsoft Office and cross-functional collaboration, I bring a strategic approach to workflow optimization and performance enhancement.
EXPERIENCE
01/2021 - Present
Operations Manager/ logistics Manager
Ultralox Ultralox, Eagan, MN
Warehouse Operations
Manager
•
Microsoft Office Suite
(Word, Excel, and
PowerPoint)
•
• Email Platform
• PSI
• AS400.Rims
• MDS
• Performance Monitoring
• P&L Management
• Labor Relations
• Inventory Management
• Logistics Oversight
• Maintenance Planning
• Organizational Management
• Workflow Optimization
Planning and
Implementation
•
Building and Facility
Management
•
• Maintaining Compliance
Cross-Functional
Collaboration
•
• Process Improvements
• Cultural Awareness
• Operations Oversight
• Onboarding and Orientation
• Performance Management
• Schedule Management
• Class A
MARK GRISWOLD
ad3pkg@r.postjobfree.com
Savage, Minnesota 55378
Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings.
•
Maintained professional working relationships and promoted open lines of communication with staff.
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Developed talented team, participating in hiring, coaching, and performance management processes.
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implemented A,B,C SKU theory driven by velocity in the main warehouse.
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Oversee three inventory locations, plus 75 trailers of inventory.
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Managed all of operations and warehouse inbound/outbound and logistics.
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Practice the Kaizen concept and the 5Y to find route cause and corrective action, drive excellence and continuous improvements.
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Monitored customer feedback and implemented changes as needed to enhance service quality.
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Managed the daily operations of multiple departments to maximize efficiency.
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Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes.
•
• Established operational policies, procedures, standards, and 01/2014 - 11/2020
Warehouse Manager
Supply Technologies Supply Technologies, Mpls, MN 01/2008 - 01/2014
Warehouse Operations Supervisor, Night Shift
CORE-MARK INTERNATIONAL-PLYMOUTH DIVISION
CORE-MARK INTERNATIONAL-PLYMOUTH DIVISION, Plymouth US
Warehouse Manager
CHIPPEWA GRAPHIC INC. CHIPPEWA GRAPHIC INC.,
Chippewa Falls, US
US
Shipping and Receiving Manager
BANTA CATALOG GROUP BANTA CATALOG GROUP, Maple
Grove, US
objectives in alignment with organizational goals. Render strategic oversight to the overall receiving, warehousing, and distribution services, while supervising staff and ensuring delivery of materials, equipment, and supplies.
•
Planned layout of warehouse to achieve optimum space for product.
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Guided loading and unloading of goods, maintaining safety standards at all times.
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Oversaw warehouse job functions to meet on-time delivery needs.
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Managed and directed daily activities of production and operations.
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Managed the evaluation of production schedules and overall planning of headcount staffing levels to meet strict deadlines
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Made significant contributions in driving team efforts to complete related results as needed
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Led several facility improvements that eventually deployed to other locations, resulting to 26% increase on overall throughput of the operations
•
Managed and optimized the 5s program and safety program, while successfully passing the ISO audits
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Streamlined delivery operations by 99% and provided all deliverables on time
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Tracked the production performance levels based on key metrics of safety, quality, and productivity
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Initiated the development of the Support Team and as well as personal performance
•
Maintained constant communication to all shifts and departments as necessary to properly coordinate updates on all night shift production operations.
•
US
Warehouse Supervisor
GRAYBAR ELECTRIC GRAYBAR ELECTRIC, Rogers, US
US
Lead City Driver
AMERICAN FREIGHTWAYS AMERICAN FREIGHTWAYS,
Roseville, US
PROFESSIONAL DEVELOPMENT
RECOMMENDATIONS
• License
• Training
• WANAK HAne
• Class A Commercial Driver's License (CDL)
Supervisory and Management Training, Employers
Association
•
Warehouse Management System (WMS) Training, Virtual Campus Association
•
• Leadership Training
• Air Conditioning and Refrigeration Training
Diesel Engines, Hydraulics, and Woodward Governors Training
•
• SLQ Sub Vehicles and Marine Sanitation Training
John Seymour, Regional Quality Manager, 305 Fletcher Dr, Smithville, MO, 64089, 8/31/2021, Mark Griswold has been working as the Warehouse Operations Manager for Supply Technologies the last several years. During this time, he has accomplished introduction of many different positive enhancements to warehouse operational elements. His focus on personnel, operation efficiencies, safety, employee training and overall warehouse operations have made this location a showcase for the entire organization. His knowledge and skills at conceptualizing the various processes from receiving, verification, identification, labeling, packaging and storage are outstanding. He is knowledgeable, articulate and dedicated to the overall success for his area of coverage and the company. He welcomes challenges and opportunities for addressing problems along with overall improvement to any situation. Based on my dealings and experience with Mark, he will be a valuable asset for whatever position and challenge that is presented to him. If there is a question regarding Mark and his skills/personality, feel free to contact me for discussion at 816-***-****
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Michael Stevens, Quality and Metrology Manager, Hoya Vision Care, September 25, 2021, Mark and I worked together at
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Supply Technologies from 2013 to 2020. Mark was the Warehouse Manager at Minneapolis, which is Supply
Technologies largest distribution center. Mark is an effective leader who puts the customer first. His team delivered complex customer orders under pressure and continual changes, consistently maintaining an on time delivery rate above 99%. Mark is also gifted in designing warehouses. He made multiple changes to improve throughput, mistake- proof, and improve ergonomics for his employees. Mark is a dedicated individual and I would recommend for him managing the warehouse function within any organization. Mike Stevens
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