Justin K. Thompson

Springfield, VA *****

Summary:

Organized Warehouse manager and integration center technician with over many years of experience.

Troubleshot and resolved issues with warehouse orders to maintain smooth operations of bin location.

Determined warehouse workflow and allocated resources to meet daily high- volume targets.

Proven success in reducing costs, improving inventory turns, and enhancing performance through system enhancements. Able to process complex, next generation technologies as they are introduced.

Drove material handling equipment such as forklifts to load, unload, and move goods.

Directed order fulfillment and shipping processes to support timely delivery of customer orders Understanding the important role that quality assurance plays in the successful rollout of integrated systems and how important it is to run tests on all components and connections.

Highly experienced with " rack and stack" method and the importance of every step. Hardworking approach, reliable and dependable seeking out opportunities to go beyond basics.

Local and available for the Interview within prior notice. Skills:

Policy enforcement

Task prioritization

Prepare packages

Forklift operation

Update databases

Inspect shipments

Test software

On- time product delivery

Operational reporting

Team coaching

Team management

Professional Experience:

Culligan Water Dulles, VA Oct 2021 Dec 2022

Warehouse Supervisor

Maintained warehouse inventory by conducting monthly physical counts and reconciling variances.

Troubleshot and resolved issues with warehouse orders to maintain smooth operations of bin location.

Determined warehouse workflow and allocated resources to meet daily high- volume targets.

Developed and distributed daily reports to support and enhance work of warehouse departments and operational planners.

Oversaw warehouse operations by managing shipping and receiving, inventory and resources. Held team accountable and coached through problems to address performance issues.

Addressed warehouse inventory management processes to meet internal, customer and audit standards.

Directed order fulfillment and shipping processes to support timely delivery of customer orders.

Collaborated with senior management to develop continuous improvement methodology in key areas of service, profit and growth.

Unicom Government, Inc. Conference Center, VA Feb 2006 May 2021 Integration Technician Shipping/Receiving and handling Tech

Documented established processes and procedures regarding software installations.

Personalized customer experience by installing software and new features according to requests.

Removed broken or outdated hardware and replaced with new parts to achieve the desired level of performance.

Neatly arranged and labeled cables to prevent tangling and make future updates more efficient.

Drove material handling equipment such as forklifts to load, unload, and move goods.

Generated invoices and other shipping documentation for outgoing loads.

Compared shipments with paperwork to identify and fix order problems.

Examined and unpacked incoming shipments to locate damaged items. Petco fairfax, VA Jan 2003 Feb 2006

Sales Associate

Used POS system to scan customer purchases, calculate prices, and process transactions.

Provided accurate information to help customers quickly navigate store and acquire items for purchase.

Welcomed guests and offered quick assistance to handle diverse needs.

Processed returns and exchanges in line with store policies.

Interacted professionally with customers, informing individuals of sales promotions and driving product interest.

Arranged attractive and creative displays to catch the eye of incoming customers and encourage sales.

Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.

Restocked supplies throughout the facility to keep the team efficient and ready for any animal need.

Disinfected cages, pens, and fish tanks to maintain clean, sanitary environment. Education:

Lake Braddock High School Burke, VA Jun 1996 High School Diploma, Core Curriculum

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