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Customer Service Store Manager

Location:
Ridgeland, MS
Salary:
50,000
Posted:
February 17, 2024

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Resume:

Douglas

Spencer

303-***-****

mrscorpioking****@o

utlook.com

Ridgeland, Mississippi

39157

SUMMARY

Dedicated and hardworking professional skilled in team leadership, training and development,

as well as creation and implementation of company programs and protocols. Offering to work

both independently and as collaborative member of team to improve processes and meet

organizational goals. Highly-motivated employee with desire to take on new challenges.

Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working

effectively unsupervised and quickly mastering new skills.

SKILLS

© Safety © Customer Service

@ File and Record Maintenance @ Advertising and Marketing

© First Aid and CPR Certified © Retail Inventory Management

© Loss Prevention © Accurate Cash Handling

EXPERIENCE

Correctional Officer

Pearl, MS

CMCF/ Sep 2022 to Current

© Inspected cells and conducted random searches of common areas.

© Monitored daily activities to identify and manage suspicious behavior, improper

conduct and signs of conflict.

@ Employed de-escalation techniques, verbal commands and physical and mechanical

restraints to address unruly inmates.

Store Manager

Jackson, MS

Family Dollar/ Oct 2017 to Sep 2022

© Balanced sales, reconciled cash and made bank deposits to facilitate opening and

closing duties.

@ Managed inventory tracking and physical inventory counts to minimize loss.

Enhanced customer satisfaction and store operations through relationship building

and daily problem-solving.

Store Manager

Ridgeland, MS

Dollar General/ May 2010 to Oct 2017

© Balanced sales, reconciled cash and made bank deposits to facilitate opening and

closing duties.

@ Managed inventory tracking and physical inventory counts to minimize loss.

Exceeded team goals and resolved issues by sharing and implementing customer

service initiatives

EDUCATION AND TRAINING

Bachelor of Science: Business Administration And Management

Jackson State University May 2012

Jackson, MS

Associate of Applied Science: Engineering Technology

Holmes Community College Nov 2007

Ridgeland, MS



Contact this candidate