Front Desk Agent
Resume:
Chadwick Cohn
Buffalo, NY *****
*****************@***********.***
Note:
Have Proper Transportation for any job
Email is ***********@*****.***
Old email is Invalid. It is No Longer ************@*****.*** Willing to relocate to: Fort Lauderdale, FL - San Diego, CA - Buffalo, NY Authorized to work in the US for any employer
Work Experience
Front Desk Agent/Night Auditor
Salvatore's Grand Hotel - Williamsville, NY
January 2015 to Present
Front Desk Operations, Fine Dining Reservations (Open Table & Phone Requests) at Russell's Steakhouse, Seasonal Gift Card Sales, Conduct Night Audit Part Time at Close of Day for Hotel & Steakhouse & Sports Bar on Property and Serve as Evening/Overnight Manager-On-Duty PROFESSIONAL REFERENCE:
General Manager Mark J. Jerge
Owner Russell J. Salvatore
Night Auditor/Front Desk Agent
Hotel Henry - Buffalo, NY
August 2014 to January 2018
On-Call Night Auditor at The Mansion on Delaware (MODA) and Hotel Henry. Coordinate Front Desk Operations & Conduct Night Audit during Holidays and Special Events. PROFESSIONAL REFERENCE: Audit Manager Andrew Klimowicz Night Auditor/Front Desk Agent
The Lofts on Pearl - Buffalo, NY
January 2012 to February 2016
Front Desk Operations and Night Audit
PROFESSIONAL REFERENCE: Hotel Manager Patrick Summerville now with Home2Hilton Williamsville, NY
General Manager Evan Baker now with Home2Hilton
Williamsville, NY
Education
Master's degree in Education
California State University-Northridge - Northridge, CA September 2003 to June 2005
Bachelor's in Communications
Ohio State University-Main Campus - Columbus, OH
June 1989 to June 1993
Skills
• Computer Software Including Hospitality Software such as Opera, Fidelios, Micros, Hilton and Microsoft Office (10+ years)
• Restaurant & Retail Sales Experience Includes: Russell's Steaks, Chops & More (WNY-Current), Gino's Pizza of Chicago (Los Angeles), D'Avolio (WNY), Pearl Street Catering (Webb Building- WNY), Salvatore's Grand Hotel Breakfast & Russell's Fine Dining Steakhouse Open Table & Phone Reservations(WNY), Salvatore's Italian Gardens (WNY), Tuscana (WNY), Panera (WNY), Bagel Jays (WNY), Eastern Pearl (WNY), Chin Chin (Los Angeles), VIP Clubs-Sportservice at Buffalo Bills Stadium (WNY), Wild East (Ft. Lauderdale), Victoria Station (West Palm Beach), The Market & Pizza Inn(Toledo, Ohio), Burger King (Maumee/Perrysburg Ohio). Varied Positions including: Hotel Breakfast Setup/Breakdown, Banquet Server, Food & Beverage Assistant Director, Manager, Assistant Manager, Assistant Kitchen Manager, Host, Server, Runner, Busser, Kitchen Crew, Salad Prepper.) (10+ years)
• Cash Handling (10+ years)
• Scheduling
• Receptionist
• Billing
• Marketing
• Quickbooks
• Excel
• Outlook
• Microsoft Word
• Customer Service
• Microsoft Office
• Management
• Front Desk
• Front Office
• Guest Service
• Reception
• Night Audit
• Hotel Management
• Bartending
• Journalism
• Culinary Experience
• Office Management
• Cooking
• Merchandising
• POS
• Event Planning
• Food Safety
• Food Preparation
• Sales
• Public Relations
• Blogging
• Accounts Receivable
• Upselling
• Profit & Loss
• Social Media Management
• Payroll
• Microsoft Powerpoint
• Writing Skills
• Events Management
• Photography
• Restaurant Experience
• Leadership Experience
• Conflict Management
• Military Experience
• Computer Literacy
• Serving Experience
• Multilingual
• Budgeting
• Search Engine Optimization (SEO)
• Restaurant Management
• Digital Marketing
• Adobe Illustrator
• Copywriting
• Branding
• Addiction counseling
• Leadership
• Hotel experience
• English
• Adobe Photoshop
• Proofreading
• Google Analytics
• Property leasing
• Data collection
• Sports coaching
• Supervising experience
• Teaching
• Hospitality
• Social media marketing
• Patient monitoring
• Documentation review
• Continuous integration
• Behavioral health
• Property management
• Social work
• Graphic design
• Email marketing
• Human resources
• Project management
• Salesforce
• Office experience
• Computer skills
• Communication skills
• Organizational skills
• Phone etiquette
• Bilingual
• Hospitality management
• Guest services
• Guest relations
• Front desk
• Typing
• Order entry
• Proofreading
• Customer service
• QuickBooks
• Social media management
• Upselling
• Copywriting
• Sales
• Events management
• Cash handling
• POS
• Windows
• Adobe Photoshop
• Property management
• Hotel experience
• Adobe Illustrator
• Cash register
• Training & development
• Leadership
• Digital marketing
• Retail sales
• Serving
• Budgeting
• Restaurant experience
• Profit & loss
• Cooking
• Bartending
• Driving
• Teaching
• Hospitality
• Guest services
• Supervising experience
• Marketing
• Office management
• Social work
• Public relations
Languages
• English - Expert
• French - Expert
Certifications and Licenses
Driver's License
Teaching Certification
Assessments
Bartending — Proficient
May 2020
Understanding, pouring, and mixing drink orders
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I'm considered an excellent Candidate for Retail Sales or Merchandising, Host or Concierge, Front Desk or Night Audit. I am mature and held in high regard by former employers plus have a great deal of experience. I'm responsible, trustworthy, conscientious, pleasant, courteous & hard-working. Plus I'm detail-oriented, reliable and considered a high caliber man with a strong moral and ethical code. Plus RELATED EXPERIENCE TO THIS POSITION:
10/02-9/05 CROSSROADS SCHOOL OF ARTS & SCIENCES COMMUNITY PARTNERS PROJECT Juvenile Detention Facility Counselor & Tutor in a GED/High School Equivalency Training Program 01/04-6/04 LOS ANGELES COMMUNITY DESIGN CENTER AT-RISK YOUTH PROJECT 09/01-12/03 LOS ANGELES UNIFIED SCHOOL DISTRICT (LAUSD-District B) SUN VALLEY MIDDLE SCHOOL (SUN VALLEY, CA) Social Studies Student Teacher.
VAN NUYS ACADEMIC PROGRAM INITIATIVE (CAPI) 02/03-06/03 Probation Assistant Liaison with Los Angeles County Probation Department. Youth Service Specialist (YSS) for Juvenile Offenders on Probation.
Contact this candidate