HVAC Certification:
Bishop State Community College
Mobile, AL
State Licenses
State Farm Certification
USAA Certified
TWIA Certified
NFIP Certificate
FCN License
LCPIC Certification
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Birmingham, AL 35209
Skills
• Claims Investigations
• Property Adjusting
• Claims Processing
• Coverage Assessments
• Data Analysis
• Litigation Resolution
• Policy Interpretation
• Damage Assessment
• Commercial Auto Property
Education And Training
Certifications
• Alabama
• Arizona
• Florida
• Georgia
• Kentucky
• Louisiana
• Michigan
• Minnesota
• New Mexico
• Texas
Experienced insurance professional with five-year career assessing properties, determining liabilities and negotiating settlements. Detail-oriented, observant, and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.
Crawford And Company - Claims Adjuster
Minneapolis, MN
04/2022 - 11/2023
Catastrophe & National Claims - Claims Specialist
Mobile, AL
09/2021 - 03/2022
Crawford And Company - Claims Adjuster
Houston, TX
04/2019 - 07/2021
Travis McCall
Summary
Experience
Planned and conducted claims investigations to analyze and confirm coverage and determine liability, compensability and damages
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Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.
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Reviewed police reports, medical treatment records, medical bills and physical property damage to determine extent of liability.
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Established proof of loss by studying documentation and assembling additional information from outside sources.
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Reviewed and analyzed insurance claims to determine validity, completeness, accuracy, and eligibility for payment.
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Conducted interviews with involved claims parties and witnesses to gather detailed information and arrange investigations.
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Maintained detailed records of all claim activities including notes about conversations with claimants or representatives.
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Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
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Negotiated settlements between claimants and insurers when necessary to resolve disputes quickly.
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Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
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