Customer Service Agent

Jerome Gray

**** *. ********* **. *** **** Bld. K

North Las Vegas, NV 89032

**********@*****.*** / 702-***-****

WORK EXPERIENCE

Receiver - Rainbow Club Henderson, NV November 2023 – Present

• Maintain records of reports, Unload shipments from trucks, accept items for delivery, Sort and distribute incoming shipments

Grinder- Vegas Fastener Manufacturing Las Vegas, NV August 2021 – September 2023

• Perform grinding operations, follow safety guidelines and protocols, inspect finished pieces for quality control, and sharpen abrasive grinding tools

Janitorial Worker – Pioche Camp Pioche, NV February 2019 – April 2021

• Responsible for maintaining clean environment, punctual, organized, knowledge of public safety, ability to organize time and workload

Customer Service Agent – World Pack Las Vegas, NV August 2018- July 2019

• Wrapping, and loading pallets, manage inventory levels, completing orders and shipping documentation accurately, pull orders from warehouse, read, and decipher work orders Walmart Stocker – Walmart Las Vegas, NV January 2018- August 2018

•In charge of nightly stocking operations, manage and return wrong shipments, handles warehouse and inventory management, maintain knowledge of policies regarding shipping and receiving Dishwasher- Red Rock Casino Las Vegas, NV February 2017 – December 2017

• Put away all dishware and cookware, report sanitation issues promptly, handwash dishes, load and unload dishwashing machines, disposing of trash and recycling Customer Service Associate – Brady Linen Services Las Vegas, NV May 2016 – December 2016

• Customer focus, providing overall great customer service, personable, resolving complaints, communicate with supervisors

SKILLS

OSHA 10 Certification October 2019 to present

Custodial Experience

Warehouse Experience

Cleaning/ Supervisor

Laundry

Commercial Cleaning

Forklift

Construction

Fulfillment

EDUCATION

Palo Verde High School - Diploma 2003

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