Preeti Ravindran

Certified Scrum Master (CSM)

224-***-**** ad3pc3@r.postjobfree.com Durham, NC

PROFESSIONAL SUMMARY:

·An accomplished Scrum Master for 4 years capable of effective collaboration, facilitating, leading, and coaching multiple Agile teams.

·Having total 8+ years of professional IT experience in Logistics, Insurance, Finance & Retail domain in the role of Scrum Master and previously Software Developer.

·Hands on experience in Agile Methodology, Business Analysis, Requirements gathering, Elicitation and Analysis, and Implementation.

·Proficient in facilitating Sprint ceremonies such as Sprint Planning, Daily standups, Retrospectives, Story Refinement, and Release planning.

·Hands on experience to aid Product Owner in backlog management and on artifacts such as Product backlog, Sprint Backlog, Sprint Burndown and Release Burndown.

·Adequate knowledge on SAFe and Kanban methodologies.

·Strong relationship management and operational leadership skills, serving as a liaison between business, developers, and cross-functional teams, with extreme ownership and accountability.

·Aggressive task approach with focus on striving for innovation, process optimization and quality deliverance.

·Rich Experience with team involved in Cloud Migration, Digital Transformation projects and Modernization of legacy applications.

·Coaching execution of Agile Engineering practices, to work closely with teams on designing and developing solutions based on User stories and Business-driven test scenarios and test plan.

·Excellent team player and team leader with pragmatic problem-solving, trouble-shooting capabilities, willingness to learn new concepts and ability to self-manage.

·Having prior extensive work experience in Designing and Development of Interfaces using TIBCO product and API development.

SKILLS:

Technology: Agile Methodologies, Project Management, Scrum, Confluence, Facilitation, User stories and Acceptance Criteria, Team metric analysis, DevOps, SDLC, TDD, Test planning, Release Planning, Team leadership and Cross-Functional Team Collaboration, Reporting and Documentation, Task prioritization, TIBCO, WSO2 API development and management, Relational Databases.

Tools & Frameworks: JIRA, Gitlab, GitHub, TFS, Jenkins, ServiceNow, Orchestra, OTRS, TIBCO Business Works, Tibco Designer, TIBCO Administrator, EMS, Tibco HAWK, WSO2 Publisher and Developer Portal, IVA logging system, Splunk, SoapUI, Postman, WinSCP, Eclipse IDE, Bugzilla, HPQC, Junit, TestNG, Maven, Lucid chart.

Programming Languages: Java, CSS, JavaScript, HTML, XML, XPATH, XSLT, XSD, SOAP, WSDL, SQL.

WORK EXPERIENCE:

Client: CEVA Logistics, Houston TX March, 2022- Current

Responsibilities:

·Orchestrated the functions of an Agile scrum master for the team of 8 by overseeing the software development planning and delivery process of 2 of the EAI project teams, i.e., from ideation of the sprints to deployment.

·Built high performing Agile Development teams by ensuring they inculcated Agile mindset and practiced core Agile principles of collaborations, prioritization, team accountability and visibility and followed client required processes and practices.

·Organized and facilitated Scrum ceremonies to hold teams accountable so they can achieve and exceed targets.

·Encourage Scrum teams to facilitate discussions leading to better decision making and conflict resolution, while protecting them from uncalled external interferences.

·Leverage Confluence and JIRA tools to define business and technical requirements, prioritize features and track requirements.

·Protected team from over-commitment, managed backlog and prioritized resolution of defects.

·Ensured that the user stories were ordered, sized, meticulously defined, and ready to be actioned by the team, by organizing effective meetings.

·Developed and implemented a comprehensive schedule and project budget based on the requirements analysis, EAI understanding and Project criticality.

·Coached Product Owners on Agile methodologies while collaborating with them to set goals for each project and interfaced on an active basis to manage product backlog and sprint activities.

·Assisted teams by identifying and removing impediments, thereby enabling team efficiency and effectiveness.

·Managed the project risks and established great relationship with the South American project's stakeholders, serving as a key communication bridge between the project team and project stakeholders.

Client: Allstate Insurance Company, Chicago IL Nov,2016–July,2021

Responsibilities:

·Worked as a Scrum Master and as a Senior Tibco developer in enhancing the existing functionality of Claims BW applications.

·Coached team members in Scrum methodology, lead scrum events throughout the lifecycle, overseeing the implementation of scrum processes in the operations.

·Participate in the daily scrum for molding the team behavior from Waterfall to Agile fashion and to be self-managed, assist the team through the rest agile ceremonies such as Sprit demos, retrospectives, backlog grooming, Sprint Planning.

·Management of Jira for the team, while using the metrics such as the burn up/down chart to help track and improve the team effectiveness, release burndowns and team velocity to access team health.

·Helping PO/team in story writing and organizing the required components, while evaluating and advising them as applicable.

·Instilling an Inspect and Adapt culture in team.

·Facilitated collaboration between the Scrum team and Product owner.

Client: Tesco Hindustan, Bangalore Aug,2014–Oct,2016

Responsibilities:

·Worked as Tibco Developer in Ecommerce industry, gaining extensive knowledge of Retail domain.

·Follow Agile methodologies for day-to-day tasks.

·Experience in Installation, Upgradation of TIBCO and its products like BW, EMS, Administrator & HAWK.

·Identified and implemented the transformations, mappings and created the respective EAR files in Designer.

·Performed Unit testing, Integration testing of the Interfaces.

·Worked on various palettes like JDBC, HTTP, SOAP, JMS & General.

·Make the database changes with My SQL queries.

·Well versed with code merging, code release, version controlling and worked on implementing CI/CD pipeline for team by integrating Tibco, Jenkins, Artifactory & GitHub.

·Performed Unit Testing and Integrated Testing of the applications using SoapUI and Postman.

EDUCATION

Bachelor’s Degree in Information Science & Engineering (Visvesvaraya Technological University, India), 2010-2014.

CERTIFICATION

Scrum Alliance Certified ScrumMaster -October 2023.

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