Page * of **

CURRICULUM VITAE

Company:

Candidate:

Position:

Availability:

Date:

Page 2 of 11

PERSONAL INFORMATION

Full Name : ELRIDGE

Surname : MOKGATLE

Title : MR

Identity Number : 791**********

Date of Birth : 25 OCTOBER 1979

Gender : MALE

Marital Status : SINGLE

Nationality : SOUTH AFRICAN

Home Language : SETSWANA

Other Languages : ENGLISH

Home Address : 9857A NKUNGU STREET

ORLANDO WEST

SOWETO

JOHANNESBURG

GAUTENG

1804

Contact Info : 063*******

ad3pac@r.postjobfree.com

Driver’s license : CODE 10 (C1)

Page 3 of 11

PERSONAL PROFILE

I have worked in the ICT industry for more than 17 years of which it has gained me qualities and much more to benefit any organization and have extensive knowledge of different environments and systems.

I am known for my excellent client-facing skills and have participated in proposals and presentations that have landed contracts. I also excel in merging business and user needs into high-quality, cost-effective methodologies or systems whilst keeping within budgetary constraints.

SECONDARY EDUCATION

High School : THUTOLORE SECONDARY SCHOOL

Grade : 12

Year : 1997

Subject Passed:

• SETSWANA

• ENGLISH

• MATHEMATICS

• PHYSICAL SCIENCE

• BIOLOGY

• GEOGRAPHY

TERTIARY EDUCATION

Institution : ISETT SETA

Qualification : NQF LEVEL 4 IT TECHNICAL SUPPORT

Year : 2005

Page 4 of 11

DETAILED EMPLOYMENT HISTORY

Company : HARVEST CHARTERED ACCOUNTANTS INC.

Position : SENIOR IT CONSULTANT

Period : MARCH 2022 TO DECEMBER 2022

Duties:

• ICT Manager

• Develop and Implement

• IT Strategy and Master Plan

• Manage 3

rd

Party Contracts and SLAs

• Manage and Monitor IT Asset Register

• Manage IT Helpdesk Support System

• Manage and Monitor IT Infrastructure

• Develop, Implement and Maintain IT Policy

• Implement and Manager Telephone System

• Manage Vendor Relationship

Reason for leaving:

• I was retrenched.

Company : TEAM FINANCIAL SERVICES.

Position : INDEPENDENT IT CONSULTANT

Period : OCTOBER 2019 – FEB 2022

Duties:

• ICT Advisory and Technical Support

• Provide IT Advisory and Technical Support Services on ADHOC basis,

• Provide Support solutions on Microsoft O365 and Server Support.

• Upgrade, Configure, repair, and maintain IT related Hardware. Reason for leaving:

• Got a permanent offer at Harvest Chartered Accountants Inc. Page 5 of 11

Company : JEC TECHNOLOGIES GROUP

Position : SENIOR TECHNICIAN

Period : JANUARY 2018 – SEPTEMBER 2019

Duties:

• Managing and maintaining the IT infrastructure for various clients

• Providing remote or onsite support and network administration

• Manage Office 365 Tenants

• Administer Google suite.

• Administer MS AZURE

• Perform different Office 365 Migrations

• Manage and train Junior Technicians

• Manage Escalations

• Develop SOPs and Support Processes

• Manage O365 and Google Suite Deployment Projects Reason for leaving:

• Contract ended.

Company : MECHANOTECH PROJECTS AND CIVIL WORKS

Position : IT SERVICES CONSULTANT

Period : APRIL 2016 – DECEMBER 2017

Duties:

• Managing and maintaining the IT infrastructure and IT Projects

• Providing remote or onsite support and network administration Reason for leaving:

• Contract not renewed.

Page 6 of 11

Company : SASSETA

Position : Information Security Officer / Acting Head of ICT Department

Period : December 2014 – March 2016

Duties:

• ICT Manager

• Involved in the development and implementation of the organization's Annual

• Performance Plan and the Operation Plan.

• Develop, implement and manage the Master System Plan Implementation of an integrated information system.

• Management of information through an integrated and responsive ICT system Upgrade ICT infrastructure as per needs analysis report

• Implementation of the ICT security policy

• Implementation of identified ICT systems which are currently underutilized Development and implementation of a CRM system.

• Development and implementation of IT policies and other governance frameworks

• Develop and implement an IT asset register.

• Development and implementation of a disaster recovery plan

• Development and implementation of IT risk management strategy

• Lead in the development/adoption and enforcement of Information Security

• policies, procedures and standard.

• Maintain the Organization's Security Policies.

• Maintain appropriate security measures and mechanisms to guard against unauthorized access to electronically stored and /or transmitted data and protect against reasonably anticipated threats and hazards.

• Oversee and/or assist in performing on-going security monitoring of organization information systems.

• Ensure compliance through adequate training programs and periodic security audits.

Reason for leaving:

• Contract ended due to restructuring.

Page 7 of 11

Company : DELOITTE CONSULTING PTY LTD

Position : SENIOR SPECIALIST - IT CONSULTANT

Period : SEPTEMBER 2013 - NOVEMBER 2014

Duties:

• Managing and maintaining the IT infrastructure for Deloitte clients

• Providing onsite support

• Administer the entire network.

Reason for leaving:

• Went to join SASSETA on a better offer and growth. Company : FIRST TECHNOLOGY GROUP

Position : INDEPENDENT CONSULTANT

Period : JUNE 2013 - AUGUST 2013

Duties:

• Responsible for upgrading all desktops and laptops at Tsogo Sun in all the Hotels around South Africa.

Reason for leaving:

• Contract ended.

Company : TSHIPI ENTLE MANGANESE MINING

Position : IT SYSTEM SUPPORT CONSULTANT

Period : NOVEMBER 2012 - MAY 2013

Duties:

• Service Desk

• Support Active Directory and Network Infrastructure for clients. Maintain users on an Active Directory structure.

• Doing Technical Support daily.

• Adding and deleting Computer objects. Completion of daily checklist.

• Completing regular site updates in terms of Critical Windows updates.

• Monitoring of Virtual Servers (Hyper-V) and doing daily as well as monthly Backups.

• Monitoring of mailboxes on Google Apps Installation of Operating systems.

Reason for leaving:

• Contract ended.

Page 8 of 11

Company : KPMG SERVICES (PTY) LTD.

Position : IT SUPPORT TECHNICIAN

Period : APRIL 2010 - OCTOBER 2011

Duties:

• Service Desk

• Support Active Directory and Network Infrastructure for clients. Create and maintain users on an Active Directory structure.

• Doing Technical Support daily.

• Adding and deleting Computer objects.

• Unlocking of user accounts. Installation of 3G connections.

• Setting up VPN (Virtual Private Network) connections Clean-up of the Active Directory Structure on a continuous basis.

• Installation of Operating systems.

Reason for leaving:

• Started my own IT Company

Company : EMID

Position : IT SUPPORT TECHNICIAN / LAN SPECIALIST

Period : MAY 2009 - MARCH 2010

Duties:

• Network Administrator

• Support Active Directory and Network Infrastructure for clients. Create and maintain users on an Active Directory structure.

• Doing Technical Support daily.

• Adding and deleting Computer objects.

• Completion of daily checklist and documenting of Disaster recovery processes.

• Completing regular site updates in terms of Critical Windows updates.

• Unlocking of user accounts. Installation of 3G connections.

• Creating VPN (Virtual Private Network) connections for authentication on various networks. Monitoring of Servers for uptime and doing daily as well as monthly Backups.

• Monitoring of mailboxes on Exchange 2003.

• Clean-up of the Active Directory Structure on a continuous basis. Installation of Operating systems.

• Support on PABX and other Telephone Systems and Helpdesk Reason for leaving:

• Joined KPMG on a more permanent basis.

Page 9 of 11

Company : Artec / Netsurit

Position : IT Consultant

Period : April 2005 - August 2008

Duties:

• Support Active Directory and Network Infrastructure for Thebe Investment Subsidiaries

• Create and maintain users on an Active Directory structure. Doing Technical Support daily.

• Adding and deleting Computer objects. Unlocking of user accounts.

• Installation of 3G and GRAS connections.

• Creating VPN connections for authentication on the TCFS Network. Clean-up of the Active Directory Structure on a continuous basis.

• Installation of Operating systems.

• Ensured the successful completion of all logged calls, within SLA. Maintaining the network infrastructure for all the above sites. Assisting with backing up of Data and on daily and Monthly basis Reason for leaving:

• Joined EMID on a better offer.

Company : GAUTENG DEPARTMENT OF EDUCATION

(THUTOLORE SECONDARY SCHOOL)

Position : ADMINISTRATION ASSISTANT

Period : MAY 2001 TO AUGUST 2004

Duties:

• Organize meetings.

• Organize workshops.

• Organize diaries and minutes.

• Managing Office equipment

• People Management

• Manage Reception and Information Systems

• Served as a Secretary for the School Management Team

• Served as a Personal Assistant to the Principal

Served in the School’s Sports committee.

• Started a Computer Literacy project.

• Taught and coordinated the project.

Organized morning classes for Physical Science Grade 11 Learners Reason for leaving:

Joined EMID on a better offer.

Page 10 of 11

CONTACTABLE REFERENCES

1. Zanovia Baatjies 011******* / 083*******

2. Manana Moroka 082*******

3. Lilian Ngobeni 011******* / 076*******

Skills Matrix

LEVEL DESCRIPTION

1 Appropriate Training Only

2 Limited Practical Experience

3 Solid Practical Experience

4 Extensive Experience

5 Expert

Operating Systems Months Level Current

Windows OS 204 5 X

Mac OS 60 3 X

Ubuntu 36 2 X

Office Software Months Level Current

MS Office 204 5 X

Google Suit 60 5 x

Network & Server Software Months Level Current

Windows Server 120 5 X

Active Directory 120 5 X

Exchange Server 120 5 X

Network Hardware Months Level Current

Network Switches 120 3 X

Access points 120 4 X

Mobile routers 60 4 X

Internet Software Months Level Current

Edge and Internet Explorer 204 5 X

Chrome 120 5 X

Backup Software & Hardware Months Level Current

Backup Exec 204 3 X

Cibecs 120 4 X

Veem 60 3 X

Network Security Software Months Level Current

Sophos 60 3 x

Other Utilities & Software Months Level Current

Intune 60 3 x

Antivirus 204 5 x

RMM 120 4 X

Protocols / Topologies Months Level Current

LAN 204 5 X

MPLS 90 3 X

WAN 120 3 X

Page 11 of 11

Database applications Months Level Current

MS SQL 120 3 x

Oracle 60 3 x

OTHER Months Level Current

Azure 60 3 x

Google Suite 60 3 x

VPN 120 3 x

Hyper-V 60 3 x

VMWare 36 2 X

Contact this candidate