Data Entry Customer Service
Resume:
Sara Sullivan
Clever, MO *****
*******************@***********.***
Authorized to work in the US for any employer
Work Experience
Lodging Associate
RPC - Springfield, MO
February 2019 to Present
At Expedia's Lodging department taking inbound calls from hotel partners around the world. Handle any and all issues that partner may call about. Refunds, reissuing cards, activating cards, website issues, update to content, etc.
Data Entry Clerk
Express Employment Agency - United States
July 2018 to Present
This is a Temp Agency. My 1st assignment was a data entry job Customer Service Advisor
J.P. Morgan Chase Bank - United States
March 2010 to February 2017
Serviced credit card customers by phone for their credit card accounts. Partners included AARP, AMTRAK, IHG, and Disney.
Data Entry Clerk
Express Temp Agency
Worked in internet department, Slate, Freedom, and Elite 08 (Disney) departments. Took inbound calls from clients regarging their personal credit card accounts. Education
Associate in General
OTC - United States
August 1999 to May 2001
Travel
Bryan Travel College - United States
May 1992 to February 1993
Associate in General
Missouri Southern State University - United States August 1991 to May 1992
Some college
Skills
Typing (10+ years), Data Entry (10+ years), Data-Entry (10+ years), Customer Service (10+ years), Data Entry Operator (1 year), CSR (10+ years), Customer Care (8 years), Call Center (8 years), Customer Support (10+ years)
Certifications and Licenses
Driver's License
November 2017 to May 2023
Class F
Assessments
Customer Service Skills — Proficient
October 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_assignment/xuur9qodr4bfwrmw Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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