Sara Sullivan

Clever, MO *****

ad3p9h@r.postjobfree.com

417-***-****

Authorized to work in the US for any employer

Work Experience

Lodging Associate

RPC - Springfield, MO

February 2019 to Present

At Expedia's Lodging department taking inbound calls from hotel partners around the world. Handle any and all issues that partner may call about. Refunds, reissuing cards, activating cards, website issues, update to content, etc.

Data Entry Clerk

Express Employment Agency - United States

July 2018 to Present

This is a Temp Agency. My 1st assignment was a data entry job Customer Service Advisor

J.P. Morgan Chase Bank - United States

March 2010 to February 2017

Serviced credit card customers by phone for their credit card accounts. Partners included AARP, AMTRAK, IHG, and Disney.

Data Entry Clerk

Express Temp Agency

Worked in internet department, Slate, Freedom, and Elite 08 (Disney) departments. Took inbound calls from clients regarging their personal credit card accounts. Education

Associate in General

OTC - United States

August 1999 to May 2001

Travel

Bryan Travel College - United States

May 1992 to February 1993

Associate in General

Missouri Southern State University - United States August 1991 to May 1992

Some college

Skills

Typing (10+ years), Data Entry (10+ years), Data-Entry (10+ years), Customer Service (10+ years), Data Entry Operator (1 year), CSR (10+ years), Customer Care (8 years), Call Center (8 years), Customer Support (10+ years)

Certifications and Licenses

Driver's License

November 2017 to May 2023

Class F

Assessments

Customer Service Skills — Proficient

October 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_assignment/xuur9qodr4bfwrmw Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.