Amgad Yacoub

ad3p9g@r.postjobfree.com

727-***-****

Residential Location

Holiday, Fl, 34691

looking for a challenging position that can fulfill my ambition of growth and success, with a lot of experience in customer service and tech support, an associate degree in computer science from St. Petersburg college and a Bachelor of Business Administration, and an expert with routers, switches, cables, and Active directory.

PROFESSIONAL SUMMARY

Dedicated to work love to learn new work skills. Working with computers and networks for over twenty years. Expert with all kinds of servers, routers, and switches. Authentication, software upgrades, and installations. Also did a lot of technical support. Very comfortable working with people from all kinds of backgrounds.

EDUCATION / CERTIFICATIONS

-Associate in science cybersecurity from St. Petersburg College, FL 12/2022

EXPERIENCE

-IT Tech support with professional staffing. (Advent Health Hospital) at Tarpon Springs contracted from,

July 2022 to December 2022. Provide tech support to the Advent health hospital staff on the Epic training, check-out, and check-in company Laptops to the hospital staff (3-month Contract) Did desktop and laptop hardware break-fix support and troubleshooting.

-IT administrator intern at Polaris connectors NSI industries. May 13, 2022, to august 15/2022

Internship for college Provide tech support to the staff, maintain the servers, active directory phone calls for users’ passwords reset, maintain the printers, change the cartridge and drums, connect new pc to the networks,

change all Hard drives to solid state drives, add access points to increase the wireless network. Run RJ45 cat 5 cables. Troubleshot, repaired, Diagnosed, and maintained multiple PCs and laptops and associated peripherals.

Responsible for break/fix repair of Dell and HP laptops/desktops. LCD replacement and motherboard replacement on multiple laptops and desktops.

Performed field operations to support laptop and desktop issues.

Provide tech support to the staff, maintain the servers, active directory phone calls for users’ passwords reset, maintain the printers, change the cartridge and drums, connect new pc to the networks.

Pinellas county schools as school bus driver July 2020 to February 2024

Working with the Pinellas County school district as a school bus driver

-G4s Security officer at Port of Tampa. November 2016 to July 2020

Security Officer

Weapon screening, checking for access authorization, access control, and camera monitoring.

-Manager Assistant, Cashier at 7eleven Convenience store July 2014 to November 2016

-Concept electronics January 2013 to July 2015

Provide customer service and help desk support, test, repair (hardware and software), and list products on Amazon and eBay for the online store.

LANGUAGES

Bilingual English and Arabic

English, (Speak, read, write) Excellent.

Arabic, (Speak, read, write) Excellent.

Reference

Ryan Thorpe.

IT Administrator at NSI industries.

Phone number. 714-***-****

GEORGE KAMAL

SUPERVISOR AT S.S.C and accountant

732-***-****

Larry Nathaniel

Class A truck driver

A former security officer at the port of Tampa

813-***-****

Contact this candidate