**** ** ***** ***** *****: 503-***-****

Tualatin, OR 97062 Email: ad3p7b@r.postjobfree.com

David Lam

OBJECTIVE To obtain a challenging position as a Systems Administrator II that leverages my knowledge and skills.

TECHNICAL Language: C, C++, Perl, Visual Basic .Net, VB script, SQL, XML (10 years), PHP, C#

SKILLS Database: MS SQL (10 years), File Maker Pro 12, Oracle (3 years)

Automation Tools: Katalon, Ranorex, Selenium IDE, JMeter

Application: Jenkins, Jira, Zephyr, Confluence, QMeter

Operating System: Mac OS 10.10, Windows 10, Mint, Ubuntu 14, CentOS 5.6

Troubleshoot: Hardware and Software for PC & Macintosh, Wireless Router, Intel AMT

Others: PVCS & Clear Quest Tracker, TCP/IP, DHCP, VLAN, Sniffer, GIT, Crystal Report

EDUCATION Master of Ministry

Vietnamese Baptist Theological Seminary 2018 - 2023

Bachelor of Science in Computer Science

Portland State University, Portland OR 1999-2003

Epic 2014 Beaker Clinical Lab Certified 2015

Associate of Science in Computer Application Specialist emphasis on Networking Support

Mount Hood Community College, Gresham OR 2004-2005

Completed Cisco Certified Network Associate training and working toward CCNA License

RELATED

EXPERIENCE Meta, Software Engineer IV in Testing through Insight Global

Belluevue, WA May 2022 – November 2023

End-to-end SW/FW test infrastructure development to support testing of power-management, boot loaders, scheduling, and higher-level functionality

Review SW/FW, hardware and architectures to ensure testability and evaluate integration risk

Lead SW/FW Test definition in coordination with cross-functional teams in order to streamline system testing, Azure Devops

Bambuza Hospitality Group, Technology Director

Portland, OR June 2019 – March 2020

Project lead on all cloud-based operational systems such as accounting, point-of-sale, inventory, and labor management

Project lead on e-commerce initiative such mobile payments, website development and deployment of the dynamic Samsung digital display systems.

FJA, QA Engineer

Denver, Colorado June 2017 – January 2019

Worked closely with the development groups, customer support, and other members of the QA organization, created and executed the current suite of tests for products

Automated highly transactional e-commerce web application using Katalon

Created Performance test using Jmeter and Blazemeter

Created VBA script for the product modelers

Office Ally, QA Engineer

Vancouver, WA June 2015 – May2017

Worked closely with the development groups, customer support, and other members of the QA organization, created and executed the current suite of tests for products

Created and maintain test cases (user scenarios), scripts, and all applicable documentation

Automated highly transactional e-commerce web application using Selenium IDE and C# with Ranorex

Developed the automation scripts for the continuous integration using java script and Ranorex

Built and configured servers for QA automation and testing

Created and maintained test cases (user scenarios), scripts, and all applicable documentation

Intel Corporation, Software & Validation Engineer through Omedia

Portland, OR November 2013 – May 2015

Designed, developed, and executed manual Performance tests for Android and Apple phones and tablets

QMetry Administrator & Jira User Admin

Research lab Support

Laatu Consulting, Software Quality Assurance Engineer & Developer

Portland, OR April 2013 – Present

Developing and improving the QA Management System product

Work closely with the development groups, customer support, and other members of the QA organization, maintain and execute the current suite of tests for products.

Design, develop, and execute manual and automated tests for existing and new products.

Create and maintain test cases (user scenarios), scripts, and all applicable documentation

Oregon Health Science University, System & Application Analyst

Portland, OR April 2012 – April 2013

Assisted staff with the installation, configuration, and ongoing usability of desktop computers,

peripheral equipment and software within established standards and guidelines

Performed manual testing on website changes, hospital system changes, specimen test procedures

Worked with vendor support contacts to resolve technical problems with hardware and software

Developed and maintained technical procedures.

Assisted with overall systems and server administration.

Administered and troubleshot networking equipment, software and services.

Revised the report scripts for pulling the patient information in Crystal Report

Provided support (Tier I / II) for systems and applications issues

Maintained excellent communication with all end users and other members of the technology department

Dr Bott LLC, Database & System Analyst

Wilsonville, OR June 2009 – April 2012

Designed application and database, FileMaker & MySQL

Designed and managed automation test using shell scripts, php, SQL queries, Unix cron

Performed manual testing on website changes, automations shell scripts, in-house application, system changes

Performed Network Backup, media rotation, rsync, CrashPlan Server

Maintained the network, vlans, firewalls, servers including mail, file, web, DNS, DHCP

Configured Raid 0, 1, 5 and NFS_Mount, iSCSIFile Server for NAS

Supported Mac desktop and servers and deployment technologies

NResult, Software Quality Assurance Engineer

Vancouver, WA January 2007 – December 2008

Worked closely with the development groups, customer support, and other members of the QA organization, maintained and executed the current suite of tests for products.

Designed, developed, and executed manual and automated tests for existing and new products.

Created and maintained test cases (user scenarios), scripts, and all applicable documentation

Found, researched, triaged and created clear and concise defects and reports

Intel, Network Test Engineer

Hillsboro, OR July 2005 – July 2006

Tested Intel 10/100 Mb, Gigabit and 10 Gigabit clients and server adapters in relation to MS Advance Network Services features

Configured Layer 2 & 3 of Cisco 10 Gig bit, Foundry, Summit switches

Developed and utilized script files to simplify and automate management tasks using VB scripts

Revised the test plans

Found, researched, triaged and created clear and concise defects and reports

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