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Customer Service Office Assistant

Location:
Buzzards Bay, MA
Posted:
February 18, 2024

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Resume:

ad3p75@r.postjobfree.com Sherryl M. Simmons

** ***** **** ****

Buzzards Bays, Ma

02532

Phone: 774-***-****

Cell: 781-***-****

Email: ad3p75@r.postjobfree.com

Professional Summary and Mission:

The objective for this job search is to secure reliable employment with an established business/company. My list of titles and job responsibilities would be an asset to any organization, including 30 years in the food and public service industry, of which 15 years are in eco-farming, retail and production management. I am dependable and trustworthy. I am currently seeking a company with integrity, longevity, and financial stability. I am motivated, with experience of boosting sales and customer loyalty through individualized service. I am resourceful, and skilled in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experience with positivity and professionalism, when answering requests and processing sales.

Skills:

~POS Software ~Adaptable and Flexible ~Security Practices

~Retail Metrics & Goals ~Strong Communication

~Inventory Management

~Store Practices ~Safety & Cleanliness ~Retail Registers & CC machines

~Phone etiquette

Education:

Associate of the Arts Industrial Design 2010 GPA 3.6 Art Institute of Pennsylvania

Associate Degree Studies for Design Concepts GPA 3.6 20/20 Technologies

Work Archives:

CVScaremark,Inc. 10/2022-present Manager: Lori Mendoza

6 Head of the Bay Rd.

Bourne, Ma 02532

Shift Manager/Key Holder

Duties include Customer service, phone etiquette, Managing registers, counting all cash drawers and nightly deposits. Cycle counts, POS systems. I also manage customer relations and guiding employees for their daily tasks. Product control, planograms, and seasonal displays also part of my daily duties.

Demoulas Market Basket 6/30/2021—10/2022 Manager: Ian Harcourt

Sagamore, Ma

Title: Meat Merchant, Wrapper

Liable for inventory of accumulated cases of products to be put on retail floor. Keeping stock, inventory rotated and retail consumption updated. Purchase orders for customer requests. Package, label and produce fresh meat products for retail. Customer service and sales displays. 40+ hrs. wkly.

Clements Marketplace 09/27/2018—6/27/2021 Manager: Benjamin Church

Manomet, Ma

Title: Head Seafood Retail Clerk

Job duties included, ordering and inspecting incoming fresh seafood, storing and rotating stock. Displays, sales flyers, merchandising. I also created ready to cook meals, which include creating labels w/ pricing & ingredients. Receiving shipments, restocking, endcaps. 40 hrs wkly

ad3p75@r.postjobfree.com

Clements Marketplace 6/30/2017—05/3/2018 Manager: Shane Murray

Portsmith, R.I. Re-locating to Mass from RI

Title: Head Seafood Retail Clerk

Training for full time head seafood/meat clerk at the new location in Manomet Ma. Added duties included creating retail meals for customers, date coding, establishing retail price points, setting sales items, trained safe food handling. Customer requests and comments. Counted inventory, including live seafood & weights.

Lee’s Market(Clements) 6/01/2015—6/30/2017 Manager: David Cote

Westport, Ma

Title: Seafood Clerk/Customer Rep.

Hired as a part-time seasonal clerk in meat/seafood dept. Reponsible for setting up retail case with fresh fish and handmade items. Customer service & product sales.. Promoted to full-time permanent employee. 28-40 hrs wkly

NewPort Leisure Company 5/2013—9/2015 Manager: Samara Caracourt

Newport, R.I.

Title: Event Coordinator:

Wedding Catering events included removing tables from trucks and arranging according to planner. Chairs, linens, flowers, cutlery, I designed for event. Welcomed guests, services and placement of guest seating. Worked directly with 20 employees, overseeing set=up and training. Professionalism and expertise required.

Certificates & Licenses

-Certificate CVS Discrimination Exp. 10/2025

-Certificate Management CVS Colleague Relations Exp. 8/2025

~Certified: State of Mass RTO Advanced Food Safety & Sanitation #1&#2 Exp. 7/2024

~Certified: State of Mass RTO Allergy Awareness #1 & 2 Exp 10/2023

~Certified: Barnstable County CPR Exp 2/2023

Interests and Activities

Enthusiastic in gardening, refinishing furniture, canning, soap making and reading, Reading books and jogging are important, along with family.

References upon request



Contact this candidate