Kya Langley
***********@*****.***
Objective:
I am a 19-year-old high School graduate who is looking for an entry-level position in customer service, while utilizing my skills and knowledge to gain experience and grow.
Experience:
United States Postal Service
PSE Mail Processing Clerk
12/2023 (Seasonal) Current
Sort outgoing and/or incoming mail using automated equipment
Ensure all necessary support equipment and materials are organized for sorting
Provide services at public window for non-financial transactions
Lifting or carrying moderate to heavy mail and packages and prolonged standing
Chevys
Server
3/2023-11/2023
Seated customers in a 150-guest dining establishment at the bar or in the restaurant as requested.
Facilitated on the job training for new servers and hostesses.
Invited customers into the restaurant in a friendly manner and seated them at appropriate tables.
Instructed guests on menu specials, took food and beverage orders, and answered any questions, which may have arisen.
Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts.
Recommended perfect beer and meal pairings according to customer tastes.
Seated customers in a 150-guest dining establishment at the bar or in the restaurant as requested.
Informed dining guests on steak specials and happy hour bar offers.
LaserShip Inc
Warehouse Handler
12/2022-3/2023
Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
Completes deliveries by driving truck or van to and from vendors.
Maintains truck or van by completing preventive maintenance requirements and arranging for repairs.
Enforces inventory controls by collecting stock location orders and printing requests.
Provides quality service by following organization standards.
Preserves safe and clean work environment by keeping shelves, pallet area, and workstations neat.
Promotes clean shipping supply area by complying with procedures, rules, and regulations.
Completes reports by entering required information.
Royal Farms
Customer Associate
10/2021-8/2022
Collaborates with crew members to ensure the delivery of efficient, and high quality service
Preparing and displaying fresh made to order and express case food items
Maintains all beverage areas to ensure a clean, sanitary and fully stocked station
Performs regular cleaning and other duties in accordance to the company’s job list requirements
Effectively communicates with customers and employees
Assist Deli customers as needed at the POS ordering system.
Maintains a safe working and shopping environment at all times through enforcement of safety and security procedures
Wendy’s
Team member
4/2021- 9/2021
Maintains a high standard of customer service during high volume, fast pace operations
Assemble food orders while maintaining appropriate food control
Operates cash register, including accurate cash handling, and credit card transactions.
Operates Drive through window in a timely and respectfully manner
Six Flags America
Park Services Team Member
12/2019 (Covid)
Assist guests with park information and accurate directions
Maintain cleanliness throughout the park
Control inventory of paper products and supplies to keep restrooms stocked an looking their best
Hose down midways and patios before and after park hours
Skills:
Willingness to learn/ Adaptability
Experienced in fast pace environment
Motivated Team Player
Maintains calm and stressful situations
Typing 30 wpm
Multicultural Sensitivity/ Awareness
Education:
Dr. Henry A Wise High School 3.6 GPA