SANJAY KUMAR JHA

E-Mail:ad3p16@r.postjobfree.com, ad3p16@r.postjobfree.com

Phone: +91-900*******

Sr Consultant – SAP BASIS (14 Yrs exp.), Infosys, Bangalore, India

[Earlier: IT Head: Managing all the IT Department specially SAP BASIS]

#Senior SAP BASIS Consultant (Infosys, Bangalore, India), Current job since 5 yrs.

#IT Operation Senior Analyst (SAP BASIS Consultant, Accenture, responsible for Italy based client

(Manufacturing company), worked at client onsite in Italy (DC) and Spain (DR) and understand all the huge SAP landscape around 400 SAP systems, 70TB data, 40K SAP users and provided L2/L3 SAP support.

#Deputy Manager – IT (SAP BASIS, Zuari Agro Chemicals Ltd., KK Birla group company, Goa, India) SAP Basis~ Users Security, Authorizations, Printers/TMS, Backup/Restoration/System Refresh/Kernel Upgrade, UNIX/DBA, File Systems ~IT Infra /Assets Management ~IT Operations (SAP Technical and Functional module), Monitoring DC/DR, hands on DR Drill activities, cluster based SAP systems, manage whole IT department, responsible for 24*7 support to users of entire plant in India and abroad, managing respective datacentres. Versatile, high energy driven professional, targeting assignments with an organization of high repute PROFILE SUMMARY

• An M.Tech. (Regular through GATE from NIT Kurukshetra, India in Electronics & Communication Engineering) professional with over 14 years of experience in:

~ IT Infra/Assets Management ~ IT Operations (SAP Basis module) ~ SAP (ORACLE, UNIX/HPU)

~ DC/DR, DR Drill Activities ~ Design & Development ~ Liaison & Coordination

~ Project Management ~ Technical Solutions ~ Server Maintenance

• Currently with Infosys, Bangalore, India, Senior SAP BASIS Consultant

• Proficient in handling client, managing IT department in all respect like supporting users, SAP users in sales regions/plant, IT Asset Management, Server Management, SAP backup/restoration/system refresh/kernel upgrade, Primary and DC/DR Database maintenance, creation/deletion of SAP users’ role/profile license expiration, SAP authorization control / segregation of duties, measurement, SAP router maintenance, Printer maintenance, nursing various Database and OS, File systems/table space management, start/stop of SAP servers DB/Cluster, client export/import, DB restoration, patch upgradation, language installation, DC/DR sync.

• Hands-on experience in solution manager activities, training, and transport request management and so on

• Proven skills in coordinating and interacting with key business users, project stakeholders, technical team and functional consultants for gathering functional requirements.

• A dynamic individual with zest to life, knowledge and sound understanding of technology, making SODs/SOPs, Run Book, worked on number of SOPs/Ticketing Tools etc, highly adaptable, keen to learn new technologies quickly and give my best to organization, customer-oriented team player with proven record of delivering the creative and cost Effective solutions to business problems, rewarded so many times. ORGANISATIONAL EXPERIENCE

Infosys Limited, Bangalore, India Current Job

Senior Consultant-SAP BASIS (since 7 yrs. till dated..) Accenture India Pvt. Ltd., Bangalore, India Mar’16-Aug’16 As Senior Analyst – IT [worked on onsite project, Italy] Zuari Agro Chemicals Ltd., Goa, India (The K.K Birla Group) Aug’12-Feb’16 As Deputy Manager-IT (ERP SAP BASIS Manager)

MSPL Ltd., Karnataka, India (Mining Co. The Baldota Group) May’08-Aug’12 As SAP BASIS Engineer- IT

ACADEMIC DETAILS

• M.Tech.[ECE, Regular through GATE, National Institute of Technology (NIT/RECs)], Kurukshetra, Haryana, India.

• 2 Yrs lecturership in Engiring college (2 Yrs teaching exp for B.Tech. & M.Tech Students)

• B.Tech. (ECE, regular) regular from Kurukshetra University, Haryana, India.

• 12th from CBSE board, Pitampura, New Delhi, India.

• 10th from CBSE board, Avantika, New Delhi, India. PROFESSIONAL EXPERIENCE

Project #4:

Organization : Infosys Limited, Bangalore

Duration : 3 Yrs..Current Organization (new project from Jan’21 to till dated…) Designation : Senior Consultant – SAP BASIS Lead

Version : ECC 6.0, BW, EP, XI/PI, Oracle 11g, Net weaver 7.0, AIX 7.1, SunOs 5.10, HP-UX, Linux/Unix Client : Daimler AG (Mercedes-Benz Research & Development, India), Europe Data Center Roles & Responsibilities (hand on experience):

ERP SAP ECC, BW, PI, SLT, SolMan, MDG, Biller Direct, Net weaver, DB Oracle, different OS like AIX/UNIX, HP-UX, Linux, huge SAP landscape around the globe, responsible for BASIS support activities, managing 20 team members of different landscape. Manging around 500 systems (SIDs) and hands-on experience in all the P1 and related BASIS issues (providing 24X7 support to the client). Responsible to attending all the CAB and planning meetings from the client, collect the activities, plan the resource, and execute. Responsible for all the BASIS related activities.

Project #3:

Organization : Infosys Limited, Bangalore

Duration : 4 Yrs (Jan 2017 to Dec 2020)

Designation : Senior Consultant – SAP BASIS

Version : ECC 6.0, BW, XI/PI, Oracle 11g, Net weaver 7.0, AIX 7.1, SunOs 5.10, HP-UX, Linux/Unix Client : Schneider Electric, Singapore (Supporting from India) Roles & Responsibilities (hand on experience):

ERP SAP ECC, BW, EP, XI/PI, Net weaver, DB Oracle, different OS like AIX/UNIX, HP-UX, Linux, huge SAP landscape around the globe, responsible for South East Asia (SEA) user SAP production support in BASIS prospect.

• Managing the SAP BASIS team, maintain shift roaster, mainly responsible for any P1/P2 ticket and to manage of all issues in absence of any team member.

• Leading the SAP BASIS team, responsible for any issues (hands on experience) in SAP BASIS like client copy, client administration, router administration, OSS maintenance (service market place activities), start/stop SAP servers DB refresh, daily monitoring, batchjobs, spooling and printer’s configuration, SAP user/profile/roles maintenance, certification/kernel upgrade, pre/post installation, language installation, support patch upgrade, transport request management.

• Responsible for speak with client, present weekly SAP BASIS Report, monthly SAP BASIS Activity (stop all the SAP systems, manage to perform the offline backup and then reboot, db start, startsap etc. Responsible to perform the DR drill activity once in a six month and always available (24*7) for BASIS related critical issues. PROJECT #2

Organization : Accenture, Bangalore

Duration : 6 Months (March 2016 to August 2016)

Designation : Sr. Analyst IT Operations (SAP BASIS Consultant) Version : ECC 6.0, BW, EP, XI/PI, Oracle 11g, Net weaver 7.0, AIX 7.1, SunOs 5.10, HP-UX, Linux/Unix Client : ENEL, Italy (worked on client onsite Italy) Roles & Responsibilities (hand on experience):

ERP SAP ECC, BW, EP Net weaver, DB Oracle, Solution Manager [all element with all oldest to latest versions are present, as this client has one of the largest SAP database, huge SAP landscape, around 400 SAP systems around 70TB database, two data centre (Italy & Spain, DR is in Switzerland), around 40,000 SAP production users. First me and my team visited the client site Italy to understand the client, taken KT, understand the SAP landscape, business workflow and worked onsite there to provide support from SAP BASIS prospective.

• Performed around 40 system copy restore DB refresh using various methods like data file copy BRRestore or BRRecover methods depend on the size of the data or the location of the data centre, with pre/post standard/non-standard activities including BW related post activities onsite Italy/Spain.

• System copy, DB Refresh, kernel upgrade, Language installations, SP upgrade etc, Transport management from application level as well as OS level, Scheduling Online and Offline backups, DB start/stop, Creating and Opening the OSS connections as per requirement, SAP Note implementation

• Space management of file systems, table space from BRTOOLS, Downloading the required software and support package, Monitoring work processes and server statuses from time to time

• Scheduled standard background jobs periodically, Day to day monitoring of systems and reporting to the Management, Monitoring Background jobs, re-scheduling, cancelling long running jobs

• Creating and assigning roles to users, monitoring Logged Users locally and globally, Creation of Single and mass users/roles, utilizing SU53 to optimize missing Authorization, Creating and testing the RFC destinations, monitoring SAP printers and system hardware

• Monitoring activities like system status, analysing system logs, system traces, ABAP dumps, SAP System Buffers and Database Buffers, workload analysis, maintaining SAP profile parameters PROJECT #1

Organization : Zuari Agro Chemicals Ltd. (K K Birla Group Company), Goa Duration : 3.6 Yrs (August 2012 to February 2016)

Designation : Dy. Manager IT (ERP SAP BASIS Manager) Version : ECC 6.0, BW, EP, Oracle 11g, Net weaver 7.0, AIX 7.1, SunOs 5.10, Linux/UNIX Roles & Responsibilities (hands on experience):

Independently handled the SAP BASIS activities for all the SAP servers (ECC DEV/QAS/PRD, BW DEV/QAS/PRD, EP DEV/QAS/PRD, Solman, Sandbox) all PRD is on cluster based. Done hardware migration from old server to new server, started from scratch i.e purchase new power P7 server, storage, blade/stack etc, Planned for new SAP servers sizing, given size from storage, created LVs, mount points, and restored each server’s SAP data and done post activities. Taken care of DC/DR servers, monitoring for the synchronization between DC and DR.

• Managing the IT department in all concern with the SAP landscape, data centre and notify work with functional and technical teams to resolve issues identified both internally and as reported by users. To manage the SAP environment including Net weaver, BW, ECC, Enterprise Portals, Sound knowledge of SAP Security/Authorizations, SOPs, SODs and internal/external audits.

• Co-ordinate with various other IS teams to establish the infrastructure standards and requirements for proper operation of SAP systems and landscapes and will provide the highest level of technical expertise and consulting on SAP platforms. Lead Customer business team through Requirements gathering, present SAP landscape Solution based on SAP Best Business Practices. Co-ordinate with all the SAP functional and technical teams to identify, install, configure, support, and document SAP and related solutions to meet business objectives i.e landscape planning, hardware sizing, feasibility assessments, and new product.

• Installing, configuring, monitoring, tuning, troubleshooting the SAP technical environment on an ongoing basis as well as scheduling and executing the SAP transport system. Administer the systems, including security maintenance, patches, and printing, performance, and transport management.

• Participate in projects to implement and/or enhance SAP systems and applications and work with technical and development teams to define user requirements, coordinate system-wide updates and install upgrade.

• As a SAP security, performing user profile management, creating and updating access permissions and maintaining user accounts. Preferred experience with running SAP on Oracle databases. Background job Administration, System Health checks, Transport setup and Management, performing Client Administration, Configured RFC connections, Analyzing the system logs and solving ABAP dumps.

• Performance monitoring and fine tuning of database, Performed Kernel Upgrades, Applied Support Packages

• Spool Administration and management, Operating Modes and RFC Configurations, Perform transports across landscape and monitoring transport logs, Manage the scheduling of batch jobs and monitoring through SM37, Creating and maintenance of user master records, Monitoring and Scheduling background jobs, User Administration, profile, security, client and backup management, Analyzed updates and monitoring lock entries, Performed transports in EP systems, Monitoring the portal systems, Performed Database Refresh for R/3 system, Performed the Post Installation activities.

• Involved in 24*7 on call rotation for production support in maintaining all production issues. Organization : MSPL Ltd. (Baldota Group Company), Karnataka Duration : 4.3 Yrs (May 2008 to August 2012)

Designation : Engineer IT (SAP BASIS Administrator) Version : ECC 6.0, Oracle 10g, Net weaver 7.0, AIX 6.1, SunOs 5.10, Linux/UNIX Roles & Responsibilities (Hands on Experience):

User Administration as creating new users and assigning roles, locking and unlocking users and reset user passwords, Managing System profiles & performance monitoring at various levels like various OS/DBs

Experience in defining background jobs, scheduling and maintenance, modifying, deleting and analyzing the jobs and regularly monitoring the job logs and the job status.

Analyzing system logs and Monitoring ABAP dumps, Monitored locks and worked on locks which are aged than the threshold values, Performed client copies, Performed Kernel patch Upgrade, Applied support packages for R/3 in order to make the system up-to-date using SPAM, Transport Management etc. Personal Detail:

Date of Birth: January 10th, 1978

Permanent / Local Address: Sarjapura, Bangalore, India Languages Known: English, Hindi & Maithili

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