Jacqueline Acosta ad3ozo@r.postjobfree.com

929-***-****

Experience

Queens Botanical Garden September 2023- December 2023

Social Media Intern

Designed and created infographics for promotional materials and events, effectively communicating key information to diverse audiences.

Developed engaging video, image, and concept ideas for the organization's Instagram platform, significantly increasing audience engagement and brand awareness.

Led an outreach program in the Garden, distributing 250 pounds of bulbs, 70 bags of compost, and educating approximately 100 individuals about the benefits of composting in New York City.

Edited and curated videos for social media, ensuring high-quality and impactful content for the organization's online presence.

Managed the upload, organization, and retrieval of photos in the organization's database, facilitating efficient content creation and accessibility for future users.

Contributed to gardening and horticulture projects, including seed saving, landscaping, weed removal, and planting, enhancing the organization's environmental sustainability efforts.

Played a key role in community outreach initiatives, effectively communicating the organization's mission and programs to a wider audience.

Raised awareness of essential community programs, highlighting their significance and impact on the local area.

Panda Harlem April 2022- March 2023

Maitre D / Private events coordinator

Enhanced customer satisfaction by overseeing logistics to meet all private event demands, which contributed to the creation of loyal customers in the business.

Managed guest seating and created an orderly environment, demonstrating organizational skills and attention to detail in maintaining a new restaurant.

Organized event logistics and coordinated with team members to ensure clear communication and responsible practices were upheld for guest experiences.

Assisted with administrative duties, including responding to emails, taking calls, and managing inventory showcasing proficiency in data entry and record-keeping.

Supported FOH and communicated staff requirements to upper management, demonstrating strong coordination and communication skills.

Provided support to bussers, servers, and bartenders while ensuring guest needs were met, maintaining a focus on repeat customer practices and sustainable resource management.

Quality Branded May 2018 - March 2020

VIP Concierge

Developed relationships with high-profile VIP clients from 11 restaurants, including investors, and maintained detailed records of their preferences and interactions.

Utilized extensive front desk and guest management experience to accommodate every guest request, ensuring a personalized and environmentally conscious experience.

Collaborated with various managers from company establishments to track investor and VIP guest purchases, implementing data entry protocols to document and analyze customer impact to enhance hospitality efforts.

Assisted with administrative duties, including responding to emails, taking calls, and managing inventory.

Skills

Social Media Management Project Management Outreach and Education Event Coordination Administrative Proficiency Customer Relations Environmental Sustainability Problem-Solving Communication and Presentation Team Coordination Data Entry and Record-Keeping Adaptability and Flexibility Content Creation and Curation

Education

Queens college

2023

B.A Environmental Studies

NY,NY

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