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Information Technology Desktop Support

Location:
Barberton, Mpumalanga, South Africa
Posted:
February 16, 2024

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Resume:

Happy Phetha Phiri

ID No. 930***-****-****** New Village – Barberton – 1300 • 079-***-**** / 076-***-**** ad3owp@r.postjobfree.com

Objective

I am looking for an opportunity to utilize my technical and management skills in information technology practice and leadership, to achieve targets and emerging a best performance in an organization. I am looking for an opportunity to utilize my technical and management skills in information technology practice and leadership, to achieve targets and emerging a best performance in an organization.

Education

Emjindini Secondary School

2017 Grade 12

CTU Training Solutions Nelspruit

2020 National Certificate – Information Technology: Systems Support NQF Level 5 ITIL-Certified

2021

Comptia A+,N+, CCNA

HDI Desktop Support Certified

2023

Additional Information

Languages

SiSwati Speak, Read, Write

English Speak, Read, Write

SiSwati Speak, Read

Driver’s license Learners

Marital Status Single

Happy Phetha Phiri

2

Experience

Emasheleni Trading PTY (Ltd) SA 42 Dindela - Barberton 072-***-**** Systems Administrator January 2019 – Present

Job Responsibilities.

• Oversees development, modification and implementation of Company’s strategic plan for information systems; investigates and evaluates and evaluates new applications and hardware/ software upgrade.

• Monitors the development and implementation of new computerized systems and procedures.

• Develops Specification for capital purchases of computer related equipment; issue requisitions, make purchase recommendations and liaison with suppliers.

• Provide technical support and training

• Ensure physical security of operating environment to computer systems, communications and data center in accordance with policies and procedures

• Analyses systems logs and identifies potential issues with computer systems.

• Introducing and integrating new technologies into existing environment.

• Responsible for systems security

• Ensure data network infrastructure is up and running and systems performance tuning

• Recommending and implementation of IT Policies and Procedures

• Implementing disaster recovery plan

• Oversees the duties and tasks of the technician

Gamingzone Barberton PTY (Ltd) 56 Dindela – Barberton 060-***-**** Systems Technician August – December 2018

Job Responsibilities.

Immediately resumed all System Administrator’s responsibilities

• Assist in introducing and integrating new technologies into existing and new data center environments.

• System performance tuning.

• Performs other related work as required.

• Assist with setting of IT Policies and Procedures Happy Phetha Phiri

3

Skills

Computer Systems Hardware and Software:

• Identify the required system, place new system and or upgrade existing system where necessary.

• Troubleshoot and repair faulty system.

• Install and configures operating system on a new system and or refresh operating system on a preloaded computer system.

• Install, configure and action applications

• Troubleshoot computer software and repair.

• Upgrade computer software

Server and Networking:

• Configure advance system setting and introduce a new computer system into a network and domain

• Configure, install and setup network printers for printing and scanning.

• Perform day to day activities on dedicated administrative tools.

• Maintains Microsoft Server Operating Systems and Hardware.



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