Yesenia Morales Tomassini

*** ******* ** ******** ** 18704

ad3ov9@r.postjobfree.com

787-***-****

SKILLS

● Bi-lingual in English and Spanish

● Proficient in Microsoft Word, Works, Excel, and PowerPoint

● Excellent communication, interpersonal, problem-solving and leadership skills

● Adaptability, quick learner with a positive and friendly attitude

● Time management and attention to detail

EMPLOYMENT EXPERIENCE

Bergen Logistics 07/2021 - 07/2023

Returns Lead

● Responsible for meeting a 48 hour SLA on return orders processing.

● Contribute to training and development of the team and organization as a whole.

● Inform our Spanish associates of our daily work plans, upcoming events and any

updates in general.

● Assess staffing and effectively organize workflow to ensure all tasks within the

department are carried out in a efficient manner to maximize productivity

New York Family Dentistry 07/2019 - Present

Medical billing clerk

● Receiving and sorting incoming payment.

● Managing the status of accounts and balances and identifying inconsistencies.

● Issuing bills, recipes and invoices.

● Write thorough reports on billing activity with clear and reliable data.

● Follow HIPPA guidelines of patient confidentiality and privacy practices.

-References available upon request-