Sales Representative Inside

John R. Donnelly

760-***-**** / ***********@*****.***

Summary

Professional Sales Executive with more than 15 years of Sales Management experience, attending to the customers’ needs and converting prospects to increased sales. Accomplished in emphasizing service features and benefits, preparing sales order forms, and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities. Able to develop a repeating customer sales base and make it grow with new customers. Experience

ADT Security Phoenix, AZ Residential Advisor 01/2023 - 01/2024

• Create customer leads via phone, email, door knocking, mailers and home shows.

• Set appointments (one to three daily), go to customers’ homes, and educate the customer about security systems.

• Design a security system based on customers’ wants and needs.

• Sell the system and installation (average sale approximately $1600) along with the financing options (70% or more financed).

Flooring America of Chandler Chandler, AZ Sales, Designer 02/2022 - 01/2023

• Design flooring, countertops, and showers for customers at their location. Measure areas and compute the cost for materials and installation. Sell the project and set up installation time.

• Handle insurance claims for damaged flooring due to floods, fires, and other miscellaneous events.

• Open and close the store, balance the cash drawer, and close out the credit card purchases daily. Good Neighbor Insurance Gilbert, AZ Insurance Broker Trainee 01/2022 - 04/2022

• Supplied new potential customers by cold calling them using emails and by telephone conversations.

• Registration of new customers including infants as well as termination of customers.

• Put together packets for renewals, answered questions and helped get papers signed by the renewal customers.

• Answer questions from customers about medical billing and coverage situations. Bothwell Transport Inc Tolleson, AZ Freight Coordinator 08/2021 - 01/2022

• Cold called all my potential customers and set up a work clientele list.

• Customers sent their truck lanes, and I computed the cost to be paid to the truck and found a truck to run the route.

• Supervise the completion of the Transport Packages and Bill of Ladings. Empire Today Flooring Vista, CA Flooring Designer/ Sales Representative 02/2018 - 01/2020

* Go to the customers’ homes and businesses and measure the areas, compute the amount of material, and any preparation work that must be completed before installation. Prepared and processed contracts and orders forms, as well as set up financing if needed.

*Generated sales by prospecting leads, cold calling and negotiating helpful deals. I Received the Quarterly Sales Award five out of seven quarters.

All Gods Kids Daycare Oceanside, CA Owner/Manager 09/1999 - 09/2019

*Large license, up to fourteen kids at a time. Our annual income ranged between $92,000 to $102,000. Daycare hours were seven days a week and 24 hours a day for ten years. I managed the business, this included ordering, receiving, finances, tutoring and building maintenance.

Defenders Inc San Diego, CA Sales/ Installation Technician 07/2015 - 01/2018

*Meet customers at home or business. Design a security system for the customer and sell the system to the customer. Install the complete system. Complete two sales and installations daily. Train new employees. I was number one in sales for six months.

Fry’s Electronics San Marcos, CA Assistant Manager/ Appliance Sales 06/2011 - 08/2015

*Sold all types of major appliances for homes and businesses. I designed, set up installation, delivery times, and sold the extended warranty services.

Pacific Home Remodeling San Diego, CA Kitchen/Bath Designer, Sales 07/2010 - 05/2011

*My average kitchen was sold at $25,000 and the average bathroom was $8,000. My largest single sale was a kitchen for

$150,000. I also sold flooring, windows, roofs, patio covers and solar systems. Goodwill Industries San Diego, CA Donations Coordinator 12/2007 - 05/2010

*Managed six donation sites and three delivery trucks, had a total of twenty-six employees. I hired, trained, evaluated, and terminated employees. Found new store locations, designed, and upgraded working conditions all in compliance with OSHA standards.

Terminix International Escondido, CA Sales/ Termite and Pest Control 05/1991 - 10/1994

*Sixty percent of the sales were cold-call customers. Sold the largest single pest control contract to Lawrence Welk Resort $52,000 annually.

Dal-Tile Santa Monica, CA Warehouse Manager 02/1990 - 04/1991

*Managed eight employees, hired, trained, and terminated employees. Managed schedules, payroll, ordering, shipping, receiving, daily cash reports, deposits, and resolved complaints. Tileclub Incorporated Reseda CA Store Manager/ Sales Executive 09/1988 - 02/1990 Color Tile Incorporated Oceanside, CA Assistant Manager 07/1986 - 02/1989 7-Eleven Store National City, California Owner/ Franchisee 06/1981 - 07/1986

*Took store sales from $230,000 to $750,000 annually in two years with no gas pumps. Managed eight employees, fully operated a store, this includes, daily cash report, shift reports, ordering, receiving, payroll, hiring, terminating, training and all else to do with store operations.

Skills

Sales Leadership., Customer Relations-Problem Solving., Staff Training and Development., Expert Flooring Product Sales and Installation Knowledge., Measure Project Size and Cost Estimating (insurance claims)., Supervisory Experience (28 people at a time). Expert Appliance Sales knowledge., Expert Security System Sales. Education

Mira Costa College-Business Management

Mira Costa College- Automotive Technology Certificate Oregon State University-Business Administration and Management (no degree)

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