Caitlin Jesenovec

440-***-**** / ad3oqk@r.postjobfree.com / MirasolLS.com / https://www.linkedin.com/in/caitlin-jesenovec/ /

SUMMARY

Dynamic and multilingual professional with a strong background in customer service, collaboration, and leadership. Experienced in office management and skilled in translation, cultural consulting, and data entry. Adept at adapting to diverse environments and fostering positive relationships with clients and team members.

SKILLS

Language Proficiency:

Spanish (Professional fluency)

French (Professional fluency)

Soft Skills:

Leadership

Teamwork

Conflict Resolution

Decision-making

Flexibility

Resilience

Soft Skills (cont.):

Adaptability

Collaboration

Conflict management

Communication

Problem solving

Creative Thinking

Customer service

Time management

Attention to detail

Cultural Expertise

Technical Skills:

Data collection and entry

WordPress

Microsoft Office Suite

oExcel, Word, etc.

R

DeepL

MemoQ

Adobe Illustrator

Canva

GL Accounting

Terminology consistency

Localization

WORK EXPERIENCE

Mirasol Language Services LLC. Founder Jan 2020 – Present

Founded and lead Mirasol Language Services, orchestrating the overall strategic vision and operations of the company to deliver comprehensive language solutions and expert cultural consulting.

Specialize in precise translation and cultural consulting, emphasizing linguistic accuracy and nuanced understanding.

Provide hands-on translation and interpretation services, showcasing professional fluency in Spanish and intermediate fluency in French.

Cultivate and maintain robust client relationships, delivering tailored language solutions to meet unique needs.

Empower individuals and businesses with sophisticated communication tools crafted for a diverse and interconnected global landscape.

Drive business growth, through effective financial management, strategic marketing, and business development initiatives.

Translated legal, medical, technical, and promotional materials.

Franklin County Municipal Court Foreign Language Intern Oct 2023 – Dec 2023

Assisted in developing a court interpreter training course with Ohio State University.

Created multilingual accessible resources.

Observed and contributed to ethical interpreting in court proceedings with confidentiality and legal code adherence.

Ohio State University RecSports Aquatic Facility Coordinator Sep 2019 – Dec 2023

Demonstrated independent decision-making, responsibility, and leadership skills by overseeing daily operations, supervising diverse teams ranging from 2-24 employees, and ensuring compliance with safety regulations while coordinating various facility activities.

Managed the procurement, storage, and usage of pool chemicals and machinery, while meticulously conducting safety tests for compliance.

Implemented efficient organizational systems by creating, verifying, and maintaining essential forms for daily operations and future management, showcasing strong organizational abilities and attention to detail.

Developed and maintained an employee schedule for a team of 80 members, showcasing effective time management and planning skills to ensure adequate staffing levels and smooth operations.

Conducted team workplace training sessions focusing on safety skills and certifications, emphasizing clear and effective communication and collaborative problem-solving to enhance staff competency and preparedness.

Proactively addressed safety concerns and consistently upheld customer service standards in weekly meetings through collaborative problem-solving.

YMCA (West End) Head Lifeguard Dec 2017 – Aug 2020

Demonstrated strong observational and emergency response skills.

Ensured safety compliance, maintained rescue equipment, and crafted Standard Operating Procedures.

Managed customer transactions, resolved complaints, and tracked balance sheets.

Developed versatile communication skills through diverse patron interactions.

EDUCATION

Ohio State University December 2023

Bachelor of Arts in Romance Studies

Certificate of Translation & Interpretation

Community Interpreter® International Certificate Oct 2022

40 The Hour Interpreter Training for Healthcare, Education and Social Services

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