Rebecca A. Ricchiuti
ad3opo@r.postjobfree.com 330-***-****
Highly qualified, customer focused candidate, offering more than 30 years of customer experience in the insurance and health industry.
SUMMARY OF QUALIFICATIONS
• Customer focused and result driven with outstanding sales and communication skills
• Team oriented working with partners to grow a book of business
• Energetic and self-motivated individual with excellent communication and organizational skills
• Detail oriented with the ability to manage a variety of tasks simultaneously and competently while working under pressure and meeting deadlines.
• Determined the premium rate level and plan designs
• Strong history of medical support related occupations PROFESSIONAL EXPERIENCE
Premier Company/Risk Strategies
• Account Manager
• Personal lines new business & retention
• Risk evaluation, rate shopping, proposals
• Account receivables
• Underwriting practices, guidelines & ethics
Professional Risk Manager
Gibson Insurance Agency, Thompson Insurance Group
• Personal lines new business sales
• Manage book of business retention
• Negotiating underwriting practices, guidelines, ethics
• Evaluating risk – claims
• Implementing carrier rates and education
• Exceptional customer support
Account Executive
Combined Worksite Solutions
A CHUBB Company
• Voluntary employee benefits specialist
• Identify opportunities for penetration of sales
• Proactively develops effective business relationships with brokers, consultants and decision makers to meet or exceed new sales targets
• Retention of accounts
Customer Service Representative
Trustmark Insurance Company
• High Volume Call Center – Major Medical Insurance
• Eligibility and verification of benefits
• Quoted complete lines of major medical benefits
• Claim status
Large Group Sales Assistant
Blue Cross Blue Shield of Ohio
• Managed assigned accounts related to sales, enrollment, consultative and administrative support
• Developed effective relationships with members and brokers, account management
• Analyzed contracts, created alternative plan designs, proposa EDUCATION AND TRAINING
Education
Youngstown State University
Allied Health Field
LICENSE
Life/Disability – Accident & Health, Property & Casualty (Expiration 2025) CERTIFICATIONS Group Benefits Disability Specialist (The National Underwriter Company) Long Term Care, Certified Professional Insurance Agent SKILLS
Microsoft Office (Word, Excel, PowerPoint, Outlook) AMS 360, Epic, medical terminology & transcription.
PROFESSIONAL ORGANIZATIONS
Women Empowering Women
Professional/Personal References upon request