GURPREET KAUR

CERTIFIED SCRUM MASTER

Chicago, USA

+1-224-*******

ad3op1@r.postjobfree.com

https://www.linkedin.com/in/gurpreet-kaur-72906232/ Certified Scrum Master with over 7 years of experience in leading cross-functional teams in delivering high-quality software products. Proven ability to facilitate Agile ceremonies and implement Scrum framework to improve team collaboration, productivity and deliver projects on-time and within budget. Adept at identifying and removing obstacles that impede team progress and coaching team members to improve their skills in Agile methodologies. Strong communicator and problem-solver with a track record of leading high-performing teams and delivering exceptional results. Experienced in domain - TTH, Airline, Retail, Finance, Insurance, Utilities and Real Estate. Area of Expertise:

• Motivated and hardworking with an ability to multitask/adapt and work within tight deadlines to ensure client requirements and expectations are met

• Organize and facilitate all scrum ceremonies like daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related events

• Excellent written and verbal communication skills, Time management and ability to work in a team as well as independently

• Proactive in sensing a risk and work on mitigation plan, Track and communicate updates on the sprint/release progress to the project stakeholders and raise a flag in SoS (Scrum of Scrums) as warranted

• Keen planner, strategist and implementer with demonstrated success in end-to-end project management and ensuring effective management of various resources to meet project specifications

• Strong problem solving and technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs

• Expertise in Database management and Data Analytics using various tools (Oracle, Power BI, tableau, SQL, Excel, Smartsheet's, Google Sheets)

• Experienced professional in Data modeling, analyzing requirements, planning, designing and implementation innovative database solutions that meet or exceed challenging business needs

• Holding review meetings to monitor progress of the project as per schedule/budget, and ensuring timely completion and delivery of the project to the client SKILLS:

Agile, Scrum JIRA, Confluence Azure DevOps RDBMS – SQL, Oracle Kanban HP – ALM JMeter HP Quality center (HP- QC)

Agile Frameworks SOAP-UI Peer Programming JetBrains Data Grip - PostgreSQL SAFe Project Planning Communication Waterfall Methodologies Microsoft Office Tableau

Leadership Reporting (Power BI, PowerPoint)

EDUCATION:

2008 –2012

Bachelor of Technology (Computer Science), A. P. J. Abdul Kalam Technical University, Lucknow India. CERTIFICATIONS:

• Certified Professional Scrum Master- PSM1

• International software testing Qualifications Board – ISTQB

• Oracle PL/SQL Developer Certified Associate - OCA

• Certified AZURE Fundamental (AZ-900)

• Oracle E-Business Suite R12 Projects Certified Implementation Specialist EXPERIENCE:

Nov 2022 – Oct 2023(Greater Chicago Area, USA)

Scrum Master/LEAD: Exelon (VIA 10Pearls)

• Mentored a cross functional scrum teams of 12-15 resources to deliver quality products

• Educated and reinforced scrum methodology and agile framework to team members and key stakeholders

• Organized and facilitated overall release and sprint planning - including daily stand-ups, reviews/demos and retrospectives

• Facilitates Sprint release planning with Product Manager, Product Owner and stakeholders to determine the features, its sequence and expected timeline. Assists Product Manager, Product Owner roles with on- going backlog refinement

• Facilitated CIS Transformation for ComEd from waterfall to agile for ComEd project

• Holding review meetings to monitor progress of the project as per schedule/budget and ensuring timely completion and delivery of the project to the client

• Introduced and developed ADO/JIRA dashboards for Business users

• Designed, developed and implemented Power Bi dashboards and KPI reports using Power BI and Tableau

• Oracle Database management using SQL/PLSQL queries and Data Management

• Tracking and managing product backlog, burn-down metrics, velocity and task break-down

• Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team. Placed substantial efforts on team member role training, time- boxing and proving strong metrics for all players

• Introduced Demo sessions after every sprint to be on the same page for whole team where business users, product owners were invited

• Breaking down Business Requirements into consumable work and working with engineering to size and sequence work for delivery.

• Managed CI/CD pipelines for deployment

• As a scrum master for three separate teams identified process changes required to accelerate development and remove major impediments, facilitated scrum of scrum call following Agile process Nov 2021 – Nov 2022 (Florida, USA)

Scrum Master: PropLogix

• Responsible for efficiently leading a Scrum team of 10-12 members to meet the product goals and hence the organization goals that are derived and achieved

• Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency

• Kept the teams focused on the sprint's priorities, business values and protecting them from over committing

• JIRA Management includes assigning tasks to team and monitoring them

• Successfully coached and mentioned team members, resulting in a 50% increase in employee engagement and satisfaction

• Ensures sprint releases stay on track and updates sprint activities in agile planning and execution tracking tool. Assist with status reporting, velocity metrics, sprint accomplishments, in addition to socializing current risks and issues

• Improved team velocity by 35% by implementing Scaled Agile Framework (SAFe) and facilitating the adoption of Agile practices across the development team

• Communicated team status/progress via Release/Sprint Turndown charts, story Acceptance rate and defects and make sure the stakeholders are aware of what is going on

• Able to do postmortem and root cause analysis to help teams continuously improve their practices to ensure maximum productivity

• Responsible to remove impediments as these projects relies on the data from multiple departments, hence requiring constant, effective communication to unblock the team and make sure the team remains on task at hands

• Built the team’s agile knowledge and empower the team to make process improvements captured in sprint retrospective meeting

Nov 2017– July 2018 (India)

Scrum Master: Hero Motocorp (VIA Crestech)

• Worked in Mortage /Finance, Insurance department

• Conducting all the Scrum Ceremonies

• Enforcing quality processes and methodologies across the IT division and become responsible for maintaining standards throughout the SDLC

• Developed high-quality user stories by collaborating with the product owner and organizing effective meetings to discuss and refine user stories.

• Collaborated with stakeholders and business sponsors to proactively identify risks and dependencies for Agile projects, reducing the chance for costly delays and errors

• Partners with others in the Agile community (Scrum Masters, APMs and Agile Coaches) to drive technology-focused teams towards achieving Agile principles Oct 2013 – Nov 2017 (India)

QA Lead/Scrum Master: SITA (VIA Coforge)

• Working as Scrum Master, facilitating all Scrum Ceremonies

• Diversified experience in creating Test Strategy, Test Plans and defining Test Scenarios and Test Cases, developing and maintaining test scripts.

• Preparation of various reports including Test Exit Summary, Billing Reports, Work Allocation Report, Data Metrics Sheets, SLA Reports

• Execution of automation scripts & web services manual testing using Soap UI Pro 5.0.

• Involved in database testing using SQL server, DB2

• Performed hardware testing of Boarding pass printing Kiosk machine

• Performed send messages to Aircrafts while flying through airport system using LINUX commands

• Testing of Web services, API Testing, GUI testing and Database testing.

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