Client Service Associate

Laquina Alexander-

Graves

**********************@*****.***

682-***-****

https://www.jobcase.com/profiles

/nOWC_HzZhOOo_7uHXkax95E-

Work Experience

Client Service Associate

CVS Health

September 2023 - Present

Client Services Representative

Apidel Technologies LLC/CVS Health

September 2023 - December 2023

Managing client inquiries via phone, email, online. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assistance on products and services. Expediting serious issues to management toward prompt resolution. Education

Concorde Career College

Diploma, Certificate of Completion-Vocational Nursing June 2004 - Present • Grand Prairie, TX

Vocational Nursing program

Skills

Supervising Expediting Pediatrics Google Long Term Care Typing Medication Administration Patient Care Writing Skills Insurance Verification Prior Authorizations Order Entry Mac OS Less Plans Of Care

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