Brooke Suarez

***-* ******* ****, **** Valley, CA 93065

Phone: 805-***-**** Email: ad3olb@r.postjobfree.com PROFESSIONAL EXPERIENCE

Administrative Associate 6/2023 – Present

Vasari Lime Plaster and Paint - Ventura, California

● Handled sales conversations and recorded them using Quickbooks

● Produced sample boards and delivered them to prospective clients

● Handled over 50 calls daily to process orders and deliver customer support

● Supervised order records utilizing Google Sheets and Microsoft Excel

● Aided in-store customers with inquiries about products and facilitated sales Chiropractic Medical Assistant / Receptionist 2/2023 – 6/2023 Summit Health Group - Thousand Oaks, California

● Established strong relationships with all patients

● Handled all interactions with patients from scheduling appointments, taking payments, insurance information and answering phone calls while maintaining the highest level of customer service

● Provided patients with therapy consisting of heat, ice, ultrasound, lazer, decompression and electrotherapy

● Maintained customer flow by managing staff, multiple Doctor schedules, and training new hires

● Managed all new patient paperwork

● Assisted patients with routine stretching and exercises Chiropractic Medical Assistant / Receptionist 3/2021 – 2/2023 Wagner Chiropractic - Thousand Oaks, California

● Established strong relationships with all patients

● Handled all interactions with patients from scheduling appointments, taking payments and answering phone calls while maintaining the highest level of customer service

● Provided patients with therapy consisting of heat, ice, ultrasound and electrotherapy

● Maintained customer flow by managing staff, multiple Doctor schedules, and training new hires

● Managed all new patient paperwork

Professional Caregiver / Full-time Nanny 9/2014 – 3/2021 Ventura and Los Angeles Counties, California

● Prepare and participate in daily activities for kids ages newborn to 12 years old

● Prepare nutritious and delicious meals for children

● Provide infant/toddler care, including feeding, bathing, changing diapers and establishing a daily routine

● Assist and motivate children with their homework, including monitoring, encouraging and problem solving activities

● Chauffeur children to and from school and travel with family as needed

● Provide household upkeep as necessary

Customer Service Representative & Daycare 11/2012 – 9/2014 Cardio Barre - Simi Valley, California

● Greeted clients as soon as they arrived and connected with them with the appropriate party

● Answered phones in a timely manner

● Conducted tours of the facility while establishing a relationship and targeting individual’s goals and needs

● Processed accurate cash and credit card transactions

● Maintained the cleanliness of the various retail area, studio, and restrooms

● Presented available services to current or prospective members and signed up new clients Receptionist 10/2011 – 11/2012

American Vision Windows - Simi Valley, California

● Greeted and welcomed guests and provided them with a positive first impression of the organization

● Directed guests and answered their questions

● Notified other workers of visitor arrivals

● Answered incoming calls, took messages, directed calls to the correct party, checked voicemails and returned missed calls

● Performed general office maintenance tasks such as keeping the office clean, safe and organized

● Managed and maintained office supply inventory

SKILLS/QUALITIES

● Excellent interpersonal and communication skills

● Highly motivated and able to balance assertiveness with patience

● Strong sense of personal responsibility

● Team player

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