Customer Service Representative
Resume:
Lanelle Mccowan
Customer service representative
Houston, TX 77074
****************@*****.***
Seeking employment as a retail salesperson, a stock clerk, a customer service representative, telemarketer or call
center agent. Will consider positions in other industries. I have my food handlers certification and it is current and up to date.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Supervisor
Neiman Marcus Group - Houston, TX
October 2021 to January 2024
To open and close my department to make my schedule. Monitor and check over everyone’s work. Send reports and openly communicate with everyone.
Manager
Dairy Queen - Houston, TX
July 2020 to October 2021
To open the store set up and run shift. To provide excellent customer service and control orders and the drive through window.
Food Service Worker
Taco Bell - Houston, TX
August 2017 to July 2020
To prepare food orders placed by customers. Restaurant service experience. Assembly Line Worker
Goodman Manufacturing - Houston, TX
April 2016 to November 2017
Assembly line working on Air condition and heating units. Home Health Aide
Prime Time Healthcare - Houston, TX
July 2016 to August 2017
To help patients and clients with the daily duties. Cooking cleaning bathing feeding. Order Selector
Grocery Supply Company - Houston, TX
January 2016 to July 2017
To Select Items From the List and place the in the Proper Bins for Processing. Customer Service Representative
H.E.B - Houston, TX
September 2011 to July 2017
Print tags, signs, and all ads for my entire store. I also worked in the grocery dept. frozen dept. And Bakery dept.
Customer Service Representative
Dialet communications - Houston, TX
April 2011 to June 2011
to secure the property and watch customers vehicles. crew members
Mcdonalds
March 2010 to January 2011
to ring up customers orders and serve there food to them Customer Service Representative
NCO Group - Humble, TX
October 2009 to December 2009
Received inbound calls from persons desiring to make internet purchases. Sold various types of merchandise,
accepted payment for purchases via credit and or debit card. Operated a multiline phone system. Cashier
Home Depot - Houston, TX
August 2006 to March 2009
Provide excellent customer service, scan merchandise, check current prices for accuracy, return merchandise to correct department assist with displays and advertising. Cashier and process payment by cash, check, credit card.
Cashier/Customer Service
Wal-Mart - Houston, TX
January 2006 to April 2006
Provided customer services to the general public desiring to make various purchases. Accepted payment for merchandise via, cash, check, credit or debit card. Maintained the cleanliness of the work area and provided
directions to various departments within the store. Operated a cash register. Also processed refunds and exchanges as well as stocked merchandise on the shelves. Education
Diploma
Eisenhower High School - Houston, TX
Skills
• FLASH (10+ years)
• INTERNET EXPLORER (10+ years)
• OUTLOOK (5 years)
• POWERPOINT (10+ years)
• PRINTERS (10+ years)
• Customer Service
• Inventory Clerk
• Data Entry
• Filing
• Pallet Jack
• Selector
• Order Puller
• Order Selector
• Picker Packer
• Picking
• Warehouse Associate
• Picking Packing
• Forklift
• Reach
• Reach Truck
• Food Service
• Food Prep
• Fast Food
• Busser
• Host
• Food Preparation
• Host/Hostess
• Cleaning Experience
• Materials Handling
• Order Picker
• RF Scanner
• Assembly
• Inventory Control
• Telemarketing
• Home Care
• Serving Experience
• Machining
• Restaurant experience
• POS
• Leadership
• Supervising experience
• Team management
• Cooking
• Serving
• Customer service
• Typing
• Cash handling
• Telemarketing
• Cash register
• Assembly
• Manufacturing
• Packaging
• Materials handling
• Warehouse experience
• Machining
• Food service
• Negotiation
• Food preparation
• Inventory control
• Marketing
• Host/hostess experience
• Bussing
• Cleaning
• Forklift
• Multi-line phone systems
• Pallet jack
• Picking & packing
• Order picking
• CRM software
• Videography
• Heavy lifting
• Hotel experience
Certifications and Licenses
Home Health Aide
Food Handler
October 2020 to Present
I have my food handlers certification and it is current. Up to date, TABC Certified
ServSafe
Life & Health Insurance License
Pallet Jack Certification
Forklift Certification
Additional Information
Ten plus years experience as a cashier and customer service representative. Experienced in stocking merchandise
and the use of a multi line telephone system.
Computer Skills
Typing Speed: 30 Words Per Minute
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Word Processing Software (Word, WordPerfect, etc) Language Skills
English - Excellent ( Read Write Speak )
Additional Skills
Enjoys working with people, good communication skills, dependable, punctual, can work under little or no supervision.
Contact this candidate