Lanelle Mccowan

Customer service representative

Houston, TX 77074

ad3ok4@r.postjobfree.com

+1-832-***-****

Seeking employment as a retail salesperson, a stock clerk, a customer service representative, telemarketer or call

center agent. Will consider positions in other industries. I have my food handlers certification and it is current and up to date.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Supervisor

Neiman Marcus Group - Houston, TX

October 2021 to January 2024

To open and close my department to make my schedule. Monitor and check over everyone’s work. Send reports and openly communicate with everyone.

Manager

Dairy Queen - Houston, TX

July 2020 to October 2021

To open the store set up and run shift. To provide excellent customer service and control orders and the drive through window.

Food Service Worker

Taco Bell - Houston, TX

August 2017 to July 2020

To prepare food orders placed by customers. Restaurant service experience. Assembly Line Worker

Goodman Manufacturing - Houston, TX

April 2016 to November 2017

Assembly line working on Air condition and heating units. Home Health Aide

Prime Time Healthcare - Houston, TX

July 2016 to August 2017

To help patients and clients with the daily duties. Cooking cleaning bathing feeding. Order Selector

Grocery Supply Company - Houston, TX

January 2016 to July 2017

To Select Items From the List and place the in the Proper Bins for Processing. Customer Service Representative

H.E.B - Houston, TX

September 2011 to July 2017

Print tags, signs, and all ads for my entire store. I also worked in the grocery dept. frozen dept. And Bakery dept.

Customer Service Representative

Dialet communications - Houston, TX

April 2011 to June 2011

to secure the property and watch customers vehicles. crew members

Mcdonalds

March 2010 to January 2011

to ring up customers orders and serve there food to them Customer Service Representative

NCO Group - Humble, TX

October 2009 to December 2009

Received inbound calls from persons desiring to make internet purchases. Sold various types of merchandise,

accepted payment for purchases via credit and or debit card. Operated a multiline phone system. Cashier

Home Depot - Houston, TX

August 2006 to March 2009

Provide excellent customer service, scan merchandise, check current prices for accuracy, return merchandise to correct department assist with displays and advertising. Cashier and process payment by cash, check, credit card.

Cashier/Customer Service

Wal-Mart - Houston, TX

January 2006 to April 2006

Provided customer services to the general public desiring to make various purchases. Accepted payment for merchandise via, cash, check, credit or debit card. Maintained the cleanliness of the work area and provided

directions to various departments within the store. Operated a cash register. Also processed refunds and exchanges as well as stocked merchandise on the shelves. Education

Diploma

Eisenhower High School - Houston, TX

Skills

• FLASH (10+ years)

• INTERNET EXPLORER (10+ years)

• OUTLOOK (5 years)

• POWERPOINT (10+ years)

• PRINTERS (10+ years)

• Customer Service

• Inventory Clerk

• Data Entry

• Filing

• Pallet Jack

• Selector

• Order Puller

• Order Selector

• Picker Packer

• Picking

• Warehouse Associate

• Picking Packing

• Forklift

• Reach

• Reach Truck

• Food Service

• Food Prep

• Fast Food

• Busser

• Host

• Food Preparation

• Host/Hostess

• Cleaning Experience

• Materials Handling

• Order Picker

• RF Scanner

• Assembly

• Inventory Control

• Telemarketing

• Home Care

• Serving Experience

• Machining

• Restaurant experience

• POS

• Leadership

• Supervising experience

• Team management

• Cooking

• Serving

• Customer service

• Typing

• Cash handling

• Telemarketing

• Cash register

• Assembly

• Manufacturing

• Packaging

• Materials handling

• Warehouse experience

• Machining

• Food service

• Negotiation

• Food preparation

• Inventory control

• Marketing

• Host/hostess experience

• Bussing

• Cleaning

• Forklift

• Multi-line phone systems

• Pallet jack

• Picking & packing

• Order picking

• CRM software

• Videography

• Heavy lifting

• Hotel experience

Certifications and Licenses

Home Health Aide

Food Handler

October 2020 to Present

I have my food handlers certification and it is current. Up to date, TABC Certified

ServSafe

Life & Health Insurance License

Pallet Jack Certification

Forklift Certification

Additional Information

Ten plus years experience as a cashier and customer service representative. Experienced in stocking merchandise

and the use of a multi line telephone system.

Computer Skills

Typing Speed: 30 Words Per Minute

• EMail Software (Outlook, Thunderbird, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Peripheral Devices (Scanners, Printers, etc)

• Personal Computers

• Presentation Software (PowerPoint, Flash, etc)

• Word Processing Software (Word, WordPerfect, etc) Language Skills

English - Excellent ( Read Write Speak )

Additional Skills

Enjoys working with people, good communication skills, dependable, punctual, can work under little or no supervision.

Contact this candidate