Will Knowles

520-***-**** • ad3oje@r.postjobfree.com • Tucson, AZ 85745

A highly experienced bartender with over 16 years in the bar and restaurant industry, I am customer-oriented and skilled in preparing and serving alcoholic beverages. With the ability to assess customer needs, I have a versatile skill set which includes enjoying interaction with guests, treating all with respect, while maintaining liquor stock and a clean bar. I am a dependable, affable, and energetic individual, with exceptional dexterity and outstanding multitasking and customer service abilities.

Summary

Skills • Bilingual Spanish

• Customer Service

• Time Management

• Team Building and Leadership

• Dependability

• Decision-Making

Arizona Title 4 Alcohol Training

Certification

•

11/2007 - Current

Bartender/Server, Outback Steakhouse, Tucson, AZ

11/2007 - 03/2012

Banquet Server, Loews Ventana Canyon Resort, Tucson, AZ 03/2023 - Current

Budget Manager, Town Of Marana, Marana, AZ

Experience

Collaborate closely with other bartenders, servers, hosts and kitchen staff to ensure customers receive high-quality service.

•

Create hand-crafted drinks, recommend drink and food options, take meal orders at bar top as well as 5 to 10 booths in the bar.

•

Manage the opening and closing of the bar, including counting of cash drawer and reconciling receipts, credit card slips and cash to verify no discrepancies exist for daily restaurant and bar sales exceeding $10,000.

•

• Provide dependability and responsibility, perfect attendance during 16 years of employment. Clean bar area, help bussers and hosts when necessary to guarantee guests the highest level of service in a fast-paced restaurant environment.

•

Stock, organize, and maintain inventory of bar to ensure it is well-prepared for next bartender.

•

• Prepared dining rooms and served meals for groups ranging from 15 to 500 resort guests.

• Maintained cleanliness of work area throughout shift including tables, chairs and floors.

• Responded to guests' requests throughout events to be sure their visits were exceptional. Closed events, including clearing and cleaning of all tables while preparing dining rooms for next event.

•

Assist finance director in analyzing and reconciling proposed expenditures with anticipated revenues.

•

• Communicate and lead departments to create annual budget of $360 million.

• Maintain 444 authorized positions in budgeting system, update salaries and benefits, review 09/1997 - 03/2023

Finance Manager, City Of Tucson, Tucson, AZ

08/1988 - 11/1990

Small Animal Production Extensionist, United States Peace Corps, Quito, Ecuador

and approve filling of town positions.

Project potential annual budget deficits and surpluses by funding sources,including state shared revenues, federal and state grants and internal revenue funds.

•

Prepared, managed, analyzed and monitored the Tucson Fire Department budget of $125 million and 687 positions.

•

Responded to requests and communicated with Fire Chief and City Manager the financial status of the department.

•

Supervised department financial team and led employees daily to collaborate and set and meet operational deadlines and tasks.

•

Communicated and cooperated with 20 Ecuadoran families to problem solve business management inadequacies.

•

Planned and budgeted business development project with 20 low-income families and the Ecuadoran National Association of Sheep Producer.

•

Conducted 5 workshops and seminars weekly, designed to improve agricultural practices among farm families in the area.

•

08/1993

Master Of Science, Resource Economics

University Of Arizona, Tucson

05/1988

Bachelor Of Arts, Political Science

Washington State University, Pullman, WA

Education And

Training

Contact this candidate