Customer Service Outside Sales
Resume:
C
Chukwudi
Chukwuka
chiefvince***7@gmail
.com
Little Elm, TX 75068
SUMMARY
SKILLS
Upselling Strategies
Sales Background
Customer Service Experience
Inside and Outside Sales
Product and Service Knowledge
Customer Retention Abilities
Processing Payments
Lead Generation
Sales Closing
Cold calling
EXPERIENCE
Sales Advisor
Dallas, TX
Ambit Energy/ Aug 2022 to Apr 2023
Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Answered requests and concerns with friendly and knowledgeable service. Developed key customer relationships to increase sales. Adhered to company initiatives and achieved established goals. Customer Service Representative
Dallas, TX
Spectrum/ Oct 2021 to Jun 2022
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Developed strong customer relationships to encourage repeat business. EDUCATION AND TRAINING
High School Diploma
Beckner Sep 2015
Lagos, Nigeria
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