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Front Desk Agent

Location:
Mount Hope, KS
Posted:
February 16, 2024

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Resume:

Peggy Meissner

Mount Hope, KS *****

ad3oih@r.postjobfree.com

+1-620-***-****

Skilled on a large assortment of job types, including but not limited to... Hospitality, food service, retail, administrative, environmental service.

Dependable.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Retail Merchandiser

Hallmark - Pratt, KS

October 2022 to Present

Service Walmart, dollar tree, ace hardware and 4 post offices Front Desk/Guest Services

Best Western Plus - Pratt, KS

January 2022 to Present

Front desk agent at a busy Best Western Plus Hotel. Waitress

Various - Kansas

January 1980 to Present

I grew up in a restaurant. I have waited tables off and on for 40 years Front Office Manager

Best Western Plus Greensburg Ks - Greensburg, KS

July 2020 to December 2021

Front office manager at a busy hotel. Over saw front desk operations, employees, guest relations. Resolved customer complaints and billing issues. Actively participated with sales and booking of large groups.

Front Desk Agent/Night Auditor

Hkliday inn express - Pratt, KS

April 2020 to July 2020

Front desk agent and night audit

Cook

Legend Senior Living - Pratt, KS

September 2019 to April 2020

Cooked in an assisted living facility

Environmental Services

Palisade Living Center - Palisade, CO

January 2015 to July 2017

Worked in laundry at a 109 bed senior living facility. We had a memory care unit also. Day consisted of sorting, washing laundry. Drying, folding. Putting in to storage closets. Carefully cleaning residents personal clothing and returning.

Education

Some college

High school diploma or GED

Skills

• Front Desk (5 years)

• Administrative Experience

• Customer Service (10+ years)

• Computer Skills

• Guest Services (10+ years)

• Night Audit (2 years)

• Microsoft Word

• Microsoft Excel

• Sales

• Leadership

• Retail Sales

• Filing

• Accounting

• Management

• Hotel Experience (5 years)

• Food Preparation

• Office Management

• Phone Etiquette

• Payroll

• Cash Handling

• Multi-line Phone Systems

• Upselling

• Laundry

• Microsoft Outlook

• Communication skills

• Guest Relations Experience

• Serving Experience

• POS

• Cleaning Experience

• Data Entry

• Clerical Experience

• Merchandising

• Accounts Receivable

• Schematics

• Store management

• Planograms

• Supervising experience

• Marketing

• Environmental Services

• Assistant Manager Experience

• Retail Management

• Personal Assistant Experience

• Sales

• Customer service

• Retail sales

• Sales management

• POS

• Store management

• Cash handling

• Cash register

• Account management

• Guest services

• Marketing

• Planograms

• Leadership

• Team management

• Supervising experience

• Hospitality

• Merchandising

• Guest relations

• Bartending

• Serving

• Accounts receivable

• Hotel experience

• Front desk

• Accounting software

• Payroll

• Clerical experience

• HIPAA

• Cooking

• Windows

• Account reconciliation

• Product management

• Office management

• QuickBooks

• Balance sheet reconciliation

• Personal assistant experience

• Teaching

• Bookkeeping

• Computer skills

• Typing

• Banking

• Phone etiquette

• Upselling

• Analysis skills

• Accounting

• Interviewing

• Negotiation

• Social media management

• Document management

• Business development

• Assembly

• Budgeting

• Driving

• Profit & loss

• Administrative experience

• Time management

Certifications and Licenses

Food Handler Certification

Driver's License

November 2020 to November 2026

ServSafe

Assessments

Customer focus & orientation — Proficient

January 2022

Responding to customer situations with sensitivity Full results: Proficient

Front desk agent (hotel) — Proficient

January 2022

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Typing — Completed

January 2022

Transcribing text

Full results: Completed

Retail customer service — Proficient

January 2022

Responding to customer situations in a retail setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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