Bonnie Mosley 770-***-**** ad3oi3@r.postjobfree.com

My goal is to obtain a role where my dependability, excellent reputation and work ethic can be used most effectively. Experience

Southern Insurance Underwriters, Alpharetta, GA (4/1991- PRESENT) Policy Lead Processor / Commercial/Personal Lines Policy Processor

• Support contact for Outsourcing Team including but not limited to: Monthly meetings, reviewing exceptions & quantity of tasks, answering questions, & training, assigning processing tasks from the Underwriting departments, quality control policies and endorsements

• Manage incoming policies & endorsements ques and mail (stapled, folded, & inserting into envelopes for mailing, etc.)

• Performing maintenance on printers as needed; Printing, sorting, verifying & prepping cancellations from all Underwriting departments for daily mail

• Oversight for all interoffice mailroom delivery and pickup, including postage machine for presort and first class mail along with certified mail and addressing all FedEx packages

• Scanning all incoming mail into the system (Imageright) and converting these into tasks for the Underwriting teams; Includes scanning checks, invoices, company contracts, daily deposits, and cancellations, as well as indexing each document into individual files

• Answer emails from clients and internal departments to assist in addressing questions

• Maintain diary and supporting documentation as required by industry standards; Including ordering inspections for properties we insure using company guidelines or as directed by Underwriters

• Work with Underwriters to obtain missing data needed to issue policies, including issuing binders, endorsements and invoices for new and renewal business, as well as importing documents using Carrier website to create tasks

United States Army (9/1987 -9/1990)

Motor Transport Operator

• Stationed in Korea and Oklahoma to dispatch vehicles and track soldier use of vehicles and mileage.

• Kept paper inventory, asset tagging new parts as shipments arrived.

• Assisted with servicing vehicles on a preventive maintenance schedule. Additional Skills and Characteristics

• Professional

• Problem Solver

• Customer Service Oriented

• Detailed and Organized

• Efficient and Reliable

• Word / Outlook

• Imageright

• AIM

• ALIS

• Documaker

• Pitney Bowes Postage Machine

References gladly available upon request

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