Customer Service Entry Level
Resume:
R
Lisa Rippy
***********@*****.**
m
Kannapolis, NC 28083
SUMMARY
Entry-level Parts Associate trained in parts sales, service standards and maintenance schedules.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. SKILLS
Promotional Planning
Returns Processing
Report Generation
Inventory Management
Invoice Processing
Ordering Parts
Inventory Auditing
Reviewing Deliveries
Clean Driving Record
Customer Service
Cycle Counting
EXPERIENCE
Parts Specialist
Charlotte, NC
City Compress / Jan 2023 to Jun 2023
Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Received, examined and reshelved returned parts.
Placed inventory numbers on parts to properly identify items for counter associates. Received and stocked incoming merchandise, arranging items in correct locations. Parts Specialist/Delivery Driver
Concord, NC
Advance Auto Parts/ Jun 2017 to Jul 2022
Supported service department by expertly pulling parts and updating records. Maintained parts system with current order and sales data. Received and stocked incoming merchandise, arranging items in correct locations. Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Placed inventory numbers on parts to properly identify items for counter associates. Order Selector
Charlotte, NC
R&T trailer / Jan 2012 to Apr 2015
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions. Used handheld scanners to key in data for packages. Prepared products for packaging and shipping according to company specifications. Cleaned and organized aisles, work stations and floors to promote operational productivity.
Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
Read orders to ascertain catalog numbers, sizes and quantities of merchandise. EDUCATION AND TRAINING
Business : Business
Cpcc May 1987
Charlotte, NC
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