Cathy A Cremin

Contact:

ad3ohp@r.postjobfree.com

616-***-****

Skills, Systems, and Software:

• Rise 360 (eLearning)

• UKG Pro Learning

• InDesign

• SharePoint

• Photoshop

• WordPress

• Constant Contact

• Customer Service

• Project Management

• Sales Support

• Marketing

• Market Research

• Office Management

• Communications

• Key Account Management

• Email Marketing

• Reporting & Data Analytics

• Organizational Skills

• Corporate Training Management

• Content Creation

• Graphic Design

• Stream

• Premier Pro

• iMovie

• CRM Systems

• Excel

• PowerPoint

• Scribe

Employment History:

Tommy Car Wash Systems is a leading provider of modern automatic car wash designs, carwash equipment, and carwash facilities. Learning & Development Specialist January 2022 - January 2024

• Developed training materials for internal employees throughout all stages from onboarding to development to leadership skills

• Crafted interactive, effective, on-brand learning content experiences for employees

• Updated and maintained various types of training materials and methods to engage employees and enhance their learning experience

• Utilized instructional design principles and techniques to develop eLearning modules

• Worked across multiple teams and platforms to develop and deliver content that demonstrates a deeper under- standing

• Designed and improved both existing and new training across various mediums

• Oversaw all curriculum housed in UKG Pro Learning and supported HR Generalists as needed by keeping materials current and assigning to new and developing employees

• Partnered with HR Generalists and subject matter experts to ensure that content creation and quality is aligned with expectations for each role

• Took ownership of ad hoc projects from start to finish; collaborated seamlessly with cross functional stakeholders

• Assisted the VP of HR, administration and HR Generalists with coordinating and hosting live sessions or over video as needed

• Evaluated the impact of training material and sessions, reviewed surveys for feedback, and stayed up-to-date on industry trends to drive continuous improvements in the effectiveness of our materials Pathfinder Systems is a provider of turnkey manufacturing facilities in the concrete industry. Pathfinder represents state of the art equipment and product lines from various companies around the world. Sales/Marketing/CRM Administrator May 2016 – January 2022

• Led company-wide integration of new CRM system (SUGAR)

• Ran weekly sales reports and compiled data for internal distribution

• Managed sales pipeline and statuses for company-wide opportunities (Excel)

• Designed magazine ads, brochures, banners and social media posts (Photoshop)

• Updated company website and managed social media and SEO (Wordpress)

• Designed and sent out marketing emails and mailings to customers (Constant Contact)

• Created presentations for customer sales meetings (PowerPoint)

• Wrote company editorials and press releases for concrete products magazines

• Tracked all shipping and freight coming from overseas vendors to our customers Facility Solutions, Inc. is an experienced leader in the restaurant facility management arena. FSI’s core services include Consulting, Project Management, Equipment Installations, Surveys, and Construction Management. Office Manager/Sales & Marketing Assistant January 2013 – April 2016

• Managed Holland, MI office facility

• Created proposals, contracts, and weekly status reports

• Created presentations for client meetings

• Uploaded surveys, checklists, pictures, pricing, schedule dates and scope of work for national rollout projects involving hundreds of restaurants into Officetrax database

• Tracked all vendor work requests

• Managed tracking spreadsheet for landed/pending projects, timelines and projected revenue

• Designed advertisements for various restaurant facility business magazines

• Managed and updated company website, social media, and SEO

• Designed and distributed marketing materials, press releases and company white papers

• Managed mass email marketing and company newsletters Education

Hope College - Bachelor of Arts

Cathy A Cremin

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