Helen A. Leaman

**** ********* *******, ******* ** 20783

Cell Number 301-***-**** ad3ohe@r.postjobfree.com Objectives: To obtain a position that will enable me to utilize my technical skills with plenty of room to grow in the company position.

Qualifications

Management Associate

Customer Services

Environmental Services

Food Prep

Customer Collections

Cash Register, Credit Card Machine

Taking Orders via Telephone

Animal care taking

Work Experience

Priority One Services 2021-2024

9000 Rockville Pike, bethesda, MD 20892

My duties are but not limited to caring for the animals. This includes changing cages/bedding, making sure each cage has the appropriate amount of feed and water, and to monitor their overall health and well being. I was also responsible for the cleanliness of the room I was assigned to and any extra duties that were given to me. Last position held: Animal Caretaker II

Party city 2020 – Dec. 2020

11006 Veirs Mill Rd, Wheaton MD 20902

My duties are but not limited to: customer service, greeting customers upon entry, assisting customers with any questions/ concerns or needs. Fulfilling online orders, schedule pick up orders for special occasions, verifying and complete purchases, collect fees for orders, Maintain store inventory, restocking assisting the managing staff with whatever tasks they need completed.

Potbelly 2017 – 2020

10260 Baltimore Ave, College Park MD 20740

My duties are but not limited to: Lead average 1-5 personnel per day, Responsible to open and assign registers to the employees, assure employees meet all the environmental standards place by the company. Make sure employees prepare for the following shift, Customer Service, greet customers upon arrival, restocking shelves, food preparation, and customer’s collection. Taking food orders via telephone and electrically. Close the store, balance all the employee’s register’s money. Process and maintain all administrative duties; including employee’s schedules. Picking up supplies from different locations and bringing them to different branches. Maintain inventory and report any needed supplies to general manager. I am also in charge of Handling any customer complaints and sending orders to corporate for refunds. Last Promotion on August 2019 – Shift Lead

Mr Smoothie 2016 - 2017

10260 Baltimore Ave #1, College Park MD 20740

My duties are but not limited to: Customer Service greeting customers upon arrival, Maintaining Inventory, receive shipments and placing them in designated area. Customer collection, keeping balance of cash and credit card machine. Environmental services, making sure the restaurant is clean and very well presented. Responsible of store’s closing. Helen A. Leaman

2607 Bucklodge Terrace, Adelphi MD 20783

Cell Number 301-***-**** ad3ohe@r.postjobfree.com Education

Duval High School Graduated 2015 - 2016

9880 Good Luck Rd., Lanham

Certifications

CompTIA Security+ ce 2024

References

Julia Dempson Former supervisor from potbelly: 240-***-**** Alyssa Burrows former coworker from potbelly: 240-***-**** Lenard Parker former administrative staff from priority one services: 202-***-****